GHP September 2016

12 | ghp September 2016 Health & Social Care Comfort, Fairness and Value The hospital, opened in March 2016, is sited within Singapore’s first, fully integrated healthcare and hospi- tality complex, called Connexion, which is Asia’s first, integrated lifestyle hub for healthcare and wellness. Connexion houses the 220-bed Farrer Park Hospital with its more than 300-accredited specialists, 18 operating rooms, a 10-floor specialist Medical Center, along with a five-star hotel and spa. The hospital is also a teaching site for undergraduate medical training, providing enhanced medical care, service quality and professional integrity coupled with value. Supported by approximately 600 hospital staff, specialists at Farrer Park Hospital provide a range of services, such as cardiology, oncology, orthopae- dic surgery, gastroenterology and ophthalmology. A 24-hour emergency department provides for acute illnesses and the hospital has the most modern facilities for diagnostic imaging, nuclear medicine, radiotherapy and clinical laboratories. A strong advocate for preventive care, the hospital also houses HealthConnexion, a new health screen- ing and preventive medicine initiative which offers customizable comprehensive solutions beyond the usual health assessment where one can look forward to more in-depth health assessments, personalised dietary and fitness advice to wellness activities with link-minded individuals. A hospital of the future Farrer Park Hospital was designed and built to be a hospital of the future, combining innovation in medical care and medical education. Integrating healthcare and hospitality under a single building, the spatial planning is unique and could be considered one of the novel designed developments around the region. We have created a medical destination where all medical consultations, treatment and accommodation needs are well taken care of and located within the same building. To remain competitive, we focus on our core values of providing comfort, fairness and value for our stakeholders. In terms of value, we want to ensure that patients are offered the best care and service at a reasonable fee. An example of this would be when a foreign patient is arriving for a surgical treatment; they would be admitted to the inpatient suites where nursing care and medication administered. When the patient is recuperating well, they can be discharged and opt to stay at the hotel and visit the doctor for review until they are fit to return home. This would greatly reduce the cost for the patient, provide better rehabilitation space for patients to heal and enhances the convenience of their follow up consultations. Farrer Park Hospital embraces technology and improves medical care through state-of-the-art equip- Farrer Park Hospital (FPH), Singapore’s newest private healthcare service provider is an acute ter- tiary institution that represents innovation in hospital administration, incorporating the latest tech- nology to support better decision making for better patient outcomes and shorter hospital stays. 1609JC14 ment that facilities telemedicine consulting services across the world. To create a conducive environment for medical professionals, the hospital’s 18 operat- ing rooms are linked via fiber-optic connections to various locations through the Connexion complex, including the hospital’s education center and lecture hall, teaching clinics and tutorial rooms as well as the hotel’s function rooms. Additionally, the hospital has state-of-the-art information technology which enables seamless and rapid flow of information between the admission services, inpatient areas, operating theaters, diagnostic and therapeutic centers, clinical laboratories and medical clinics. Farrer Park Hospital is also the first private hospital to become a teaching site, with medical students from Lee Kong Chian School of Medicine at Nanyang Tech- nological University. With a strong focus on education, service and clinical excellence, FPH will remain a strong contender for medical seekers in Singapore. Innovation and stellar performance at Farrer Park Hospital Farrer Park Hospital is voted the ‘Best New Hospital of the Year in Asia Pacific’ by Global Health & Travel awards, and has recently received 2 more awards from Asian Hospital Management Awards 2016 recog- nising innovation and branding. Within a short span of six months after its opening, the hospital has already garnered seven awards which recognise the innovative and technologically advanced facilities, and human- ised designs within the hospital. Exemplary display of Farrer Park’s disruptive innova- tion, FPH is the first and only hospital in Singapore to integrate its medical records with the electronic meal ordering system (EMOS). Acknowledged for its improvement to overall quality, safety and efficiency for patient meal orders. EMOS empowers patients to take charge of their meal selection through an interac- tive tablet in their suites. This unique system actively changes the way doctors, nutritionists and hospital kitchen communicate through the use of information technology and this cannot be realised without the strong IT infrastructure and a culture of innovation across the organisation. Integrating patient’s medical records, only meals suitable for patient’s diet will be available for selection. This also allows food portions to be personalised through adjustments by our in-house nutritionist, under doctor’s instructions and specially prepared by five-star award winning hotel chefs. The system abolished the need for nurses to facilitate meal orders, saving 3 man hours each day (30 minutes per meal