Healthcare & Pharmaceutical Awards 2019

80 GHP / 2019 Healthcare & Pharmaceutical Awards , Westwood Care and Support Services (Yorkshire) Ltd Westwood Care and Support Services (Yorkshire) Ltd: Domiciliary Care Provider of the Year 2019 - Yorkshire & the Humber Built on the belief that independent life is about people making their own choices and achieving their aspirations, Westwood Care and Support Services (Yorkshire) Ltd works to offer high-quality, bespoke domiciliary care to residents of the Yorkshire and Humber area. We profile the company to find out more about how it works to ensure clients and their families receive the support they need to live happy, independent lives. Established in February 2011, Westwood Care and Support provide tailored home care packages that meet the needs of adults and children, and families across Hull and East Yorkshire. Person-centred and tailored to each individual’s needs, the firm’s services can be provided to people of all ages, disabilities and health conditions. Thanks to its experienced team of care givers, the firm can offer a wide range of services to suit all needs, such as companionship, light housekeeping, meal preparation, transport and errands. The firm also offers personal care including washing, dressing, continence care and medication administration. These services are flexible and designed to ensure everyone receives the care they need; with this in mind, the company is able to provide waking nights where a personal assistant is on duty throughout the course of the night, sleeping nights, providing peace of mind that someone is on hand should they be needed, hospital to home support when people are discharged from primary care, this service includes post-operative support. Westwood Care and Support also provides specialist care including dementia, end of life care and complex health needs along with respite breaks to enable carers to take a holiday or spend some time looking after their own needs. The company also manages Dales House, a small residential care home for adults aged 18 plus who have profound learning and physical disabilities and complex or multiple needs. As such, Westwood Care and Support is able to meet the diverse needs of clients from across Yorkshire, whether they wish to receive support in their own home or relocate to a space where they can enjoy specialist care designed around them. As part of its drive to providing individually- tailored services, Westwood Care and Support adapt to peoples changing needs in a positive way, carefully matching service users with staff so that they always feel comfortable. Such an approach is innovative in today’s under-funded, challenging care market, in which many service users are forced to take whatever support can be provided. Central to this service offering is staff, and as such Westwood Care and Support is deeply committed to providing its teams with the support they need to ensure excellence for clients. Since it first began the firm has been driven by a passion to support people to lead their best lives possible and to reach their fullest potential. This applies to the people it supports, their families and the firm’s own staff. The company works in partnership with everyone who plays a role in the support pathway ensuring best possible outcomes for all concerned. With employee recognition and other schemes the firm is able to ensure that staff feel safe and comfortable in their work, allowing them to provide the high quality of care and support that their clients and their families have come to rely on. Moving forward, Westwood Care and Support will remain committed to providing the same exceptional services it has become renowned for, working with even more clients throughout the Hull and East Yorkshire region. Company: Westwood Care and Support Services (Yorkshire) Ltd Contact: Elaine Jennings - Registered Manager Web Address: www.westwoodcareandsupportservices.com