2020 Healthcare & Pharmaceutical Awards

GHP / 2020 Healthcare & Pharmaceutical Awards 119 , Sep201086 Most Patient-Centric Medical Consultancy & Billing Service - New Jersey Billing is a challenge for any organization, but the healthcare sector struggles more thanmost. With professionals often focused on the medical outcome, it’s easy to see howmistakes can occur with patients when it comes to payment. The teamat Smart Healthcare Solutions, Corp offer a range of ideal solutions for physicians and their staff in a challenging world. We take a closer look to find out more. It was after years working in a doctor’s office that the owner of Smart Healthcare Solutions decided to found her own company. She knew intimately the challenges facing the healthcare industry, and also knew that there were ways to solve the problems that had arisen. With 16 years of business under their belt and a collective 45 years of experience, the team has become renowned not only for their exceptional work, but their ability to stay on top of all claims. The team works closely with doctors globally, helping them with the key patient-centric services that fall out of the medical sphere. These include assistance with billing, consulting, training, office management, financial management and patient customer service. Often, these services take the form of training, though sometimes the work is outsourced to the team at Smart Healthcare Solutions. The company is designed to be flexible in its operation, in order to meet all their clients diverse needs. The team might work for doctors, but the approach of Smart Healthcare Solutions is to fight for the patient as an individual. They have taken on hospitals and other companies in order to protect people from incorrect billing, going the extra mile to ensure that in difficult circumstances, the process is as easy and straightforward as possible. There is a lot of work in this field, which is why many billing and patient advocacy companies tend to get a bad rap. Most companies in the field either get to big or too busy to see every case to the end. In many situations, it becomes a matter of throwing a case against the wall and seeing what sticks. At Smart Healthcare Solutions, the aim is to ensure that every case has a face. They listen to the story and see everything through to the end. This is a team that isn’t just doing the work for the work’s sake – they really care about what they do. Their mission is to help the world, one medical bill at a time. Of course, the COVID-19 pandemic has created many unique challenges for the healthcare industry as of late. The difficulties are with finding new ways to react to the daily changes that hit the team. The pandemic has obviously thrown up a great deal of red tape, with an enormous amount of new information that must not only be consumed but digested and understood. The team has adapted incredibly quickly to ensure that the service their customers expect is delivered even in these challenging times. Despite the trials of 2020, the team is still looking at new ways of growing. Currently, they are exploring the possibilities of expanding into different states in the USA. The team is also exploring franchising opportunities for their business. This approach would open the doors to tremendous new opportunity, allowing the team to pass their expert knowledge and passionate approach to other billing companies, billers and organizations who have the potential to excel in the industry. When in a medical crisis, it’s easy to forget there is a bill at the other end. The team at Smart Healthcare Solutions have years of expertise making the process of billing as easy as possible for everyone concered, which is why they have achieved such incredible success in GHP’s Healthcare and Pharmaceutical Awards. Contact Details: Company: Smart Healthcare Solutions, Corp Contact: Heather Garcia Web Address: www.smarthcs.com Email: [email protected]