2020 Healthcare & Pharmaceutical Awards

84 GHP / 2020 Healthcare & Pharmaceutical Awards , Sep20128 Leading Specialists in Skin ConditionManagement – Australia & GHP Excellence Award in Client- Centric Skincare 2020 Launched in 2008, The Dermal Diary is a skin education andmanagement clinic which specialises in treating long term skin conditions such as acne, rosacea and pigmentation. As winners in the GHPHealthcare & Pharmaceutical Awards this year, we spoke with Owner Isabella Loneragan to discover what has led to the company’s success and what sets themapart from their competitors. Our skin is one of the largest organs our body has and plays a very important role in protecting our body from harmful elements and infections. For many of us our daily skincare routine consists of just cleansing, toning and moisturising, however for those who suffer with severe skin conditions such as acne or rosacea looking after their skin properly can be difficult. Not only are there the physical symptoms of the skin complaint, but also the psychological problems associated with it such as anxiety, depression and low self-esteem which can affect a persons professional, personal and social life. After recognising the lack of expert skin management in the Australian market, experienced skin therapist Isabella Loneragan put her expertise and knowledge together and launched The Dermal Diary, a leading skin education and management clinic which specialises in the treatment of severe skin conditions. Clients begin their journey with a skin consultation which includes a skin analysis, skin lesson and a recommended course of action to help them achieve their skin goals. With a completely client- centric approach The Dermal Diary provide constant one on one care to each client through a range of treatments such as facials, facial peels, LED and highly specialised home skin care routines that are individually tailored to each specific client and skin care complaint. To ensure each client receives a high standard care at The Dermal Diary, Isabella personally trains each therapist and oversees every skin treatment plan and home care plan. Through their bespoke approach, each client is made to feel at ease and given the much-needed support that they need to improve their skin. Currently, The Dermal Diary is launching a new complete at home facial kit to allow clients to perform their own facial in the comfort of their own home. The clinic also has a wide range of expertly curated skin products available such as The Private Collection, which specifically targets different skin concerns and removes the need for prescription medication and The Dermal Diary overpriced creams that fail to live up to their promises. Isabella is constantly looking at new research and is involved in industry discussions with her respected peers to guarantee that The Dermal Diary stays at the forefront of expert skin management. In addition to this, she also has many plans for the business with new product developments on the horizon and changes to treatments. Looking ahead 2021 is set to be a busy and exciting year for Isabella and her team with an already growing list of new clients awaiting their support. Their recent award in this year’s Healthcare & Pharmaceutical Awards is a true testament to The Dermal Diary, and Isabella will remain dedicated to her clients and continue to offer a truly extraordinary client experience. “Our mission is to improve our clients lives through the treatment and management of their skin conditions.” Contact Details: Contact: Isabella Loneragan Company: The Dermal Diary Web Address: www.thedermaldiary.com