12 GHP / 2017 Dental &Oral Health Awards , DEN17006 Dental Prosthetic Solutions (DPS) Dental Prosthetic Solutions (DPS) is a specialist dental laboratory based in Cornwall, dedicated to the design andmanufacture of high quality removable prosthodontic appliances for dentists and patients. We profile the business to learnmore about the range of services it offers. DPS works directly with the public, dentists and dental surgeries. With extensive experience “at the bench” and an academic grounding in Dental Technology, Clinical Dental Technology and Health Sciences (the process of applying research to improving patient care outcomes), DPS was established with the aim of providing better results for those requiring denture care. In effect, a traditional denture lab service with dentist and patient requirements at the very heart of what they deliver. Whilst they are not a full-service laboratory, the team maintain very close relationships with specialist crown and bridge laboratories in order to deliver the best results for clients in combination cases. This dentist/patient centric approach is underpinned by a custom work-flow system built into their business processes which means nothing gets past the first stage without the technician working on a case precisely understanding the instructions and timelines – and the same technician sees the same case through from start to finish, ensuring absolute continuity of workmanship. The team offer patients a ‘no pressure’ consultation, away from the dental surgery, allowing time to work together and establish common goals towards the construction of personalised dentures – in effect beginning with the end in mind and putting patients completely at ease. DPS are also able to provide a quick and easy solution for denture repairs. No appointment is required, and patients can literally just call to let the team know they are coming. There is free parking and full disabled accessibility, and most repairs are completed within the hour. Alternatively, patients can arrange to return at their convenience, or there is an out- of-hours licensed delivery and collection service. In 2017 the team proudly became part of community interest company Smile Together, further expanding its range of patient services and ability to plough profits back into the local community. As a result, this small yet dedicated team have seen a consistent 30% growth in client numbers year on year and continued expansion of their specialist team and premises. Building upon this tremendous success will remain an ongoing focus as DPS looks towards sustaining its bright and exciting future.