6 | ghp Private Healthcare Awards 2017 the company have opened a second premises which Tom is eager to discuss in his concluding comments. “In September 2016 we opened Kreativ Dental 2. Only 150 metres around the corner from the main clinic, it has enabled us to expand the dental team and reduce waiting times. We have 4 dental chairs there, 2 for implantology, 1 for general dentistry and 1 only for root canal treatments, as well as laboratory space and CT scanner. This new premises offers us many great opportunities for further growth and we are looking forward to supporting even more patients over the coming months and years.” Company: Kreativ Dental Clinic Contact: Tom Emmerson Contact Email:
[email protected] Address: Vezér utca 100, Budapest 1141, Hungary Phone: +36 1 222 0199 Website: www.kreativdentalclinic.eu International Dental Clinic of the Year 2017 - Europe Kreativ Dental Clinic is a market leader in dental tourism, supporting patients from around the world. We invited patient care manager Tom Emmerson to tell us more. Company: Ronan Banim Contact: Ronan Banim Contact Email: admin@ ronanbanim.co.uk Address: Grosvenor Nuffield Hospital, Wrexham Road, Chester, CH4 7QP, UK Phone: 01244 680444 Web Address: ronanbanim.co.uk Ronan specialises in lower limb problems, including hip and knee arthritis, joint replacement, sports injuries, and ligament reconstruction. After many years working as an Orthopaedic Surgeon, Ronan is delighted that his team and their hard work have been recognised in this prestigious awards programme. He discusses the services he offers and how he works hard to ensure that clients receive the support and advice that is right for them. “Personally, I have been based in Chester for over ten years, providing private orthopaedic services at Nuffield Grosvenor Chester. My main areas of interest are hips and knees; the most common conditions I treat are sporting injuries and degenerative problems. Consequently, I see a very wide variety of patients from youngsters with acute injuries, through to the older people with arthritis, and many conditions and all ages in-between. “For many patients who seek advice, an operation is not needed, but instead they can be treated using conservative measures, including physiotherapy, with whom I work closely. However, if surgery is required, patients can be assured by the experience that comes from a surgeon with a high volume practice. The most common procedures I do are knee arthroscopies, hip replacements, knee replacements, and ligament reconstructions, including ACLs. I have brought new ideas Ronan Banim is one of the leading consultant orthopaedic surgeons working in Chester, and the surrounding areas of Cheshire, Wirral and North Wales. We invited him to tell us more about the services he offers. to the hospitals where I work, including introducing enhanced recovery after surgery, and being the first surgeon in the North West to use custom-made knee replacements.” Looking ahead, Ronan and his team are keen to continue offering the same level of support to clients which has led them to the success they enjoy today, as he proudly concludes. “Since starting in the private sector, my ethos has always been to put the patient first. It is essential that patients are able to express their views, and be confident that their problems have been listened to. In doing so, I believe that the best care can be given, closely tailored to the patients’ needs and wishes. I also believe in the importance of the team around me, including hospital staff, physiotherapists, my secretary and managers. I am certain that it is this approach that has resulted in us winning the award of ‘Best Orthopaedic Surgery, North West England’, and I am sure that by maintaining these principles, we will continue to improve the lives of our patients for years to come.” Best Orthopaedic Surgery - North West England PHA17009 PHA17008 Ronan Banim Founded in 1996, Kreativ Dental Clinic has grown since inception into a market leader that treats on average 600 patients per month, predominantly from northern and western Europe, most of whom require large dental treatments. The clinic carries out all treatments on the same site and produces all of the dental works in its in- house laboratory. Tom explains the clinic’s dental services in more detail and outlines how the team works hard to ensure every patient receives the very best service possible. “Here at Kreativ Dental Clinic we specialise in crown and bridgework, predominantly e.max and zirconium, as well as implantology, which include DIO, Nobel and Straumann implants, oral surgery such as sinus lifts, and artificial bone replacements, alongside implant-retained dentures, endodontics and periodontics. “As well as our dedicated dental team, we have 11 patient coordinators providing support to patients during their treatments. For each source country we have a designated patient coordinator who can also interpret for those who do not speak English. We organise accommodation for patients in our four partner hotels, providing a free shuttle bus service from the main partner hotel. We also provide free airport transfers, and local aftercare in our main source countries.” Moving forward, Kreativ Dental Clinic is keen to build upon its current success, and as such