GHP Q3 2021

GHP / Q3 2021 39 , May21536 Faster, Better, Customer-Centric Insurance Solutions Ahead of its time, Aafiya TPA is taking the TPA industry into a new dimension. The organization is leading the charge to revolutionize the entire healthcaremanagement spectrumby providing bestin-class services. Aafiya commits to deliver what’s promised, staying true to their commitment Aafiya has won the ‘Best Health Insurance Service Provider andManagement Company’2021 in theMiddle East. Aafiya believes in innovation and technology, keeping inmind the customer-first approach, all its services are digitized, making it a seamless process for all its clients. Being a specialist healthcare management service provider, Aafiya TPA is a one-stopdestination that bridges the gap between insurance companies, medical providers, regulatory bodies, and policyholders. By working with each of these segments and ensuring communication between them is managed effectively, quickly, and comprehensively, creates a better healthcare insurance process on the macro scale that takes the pressure off. This leading service provider is a ISO9001:205 certified organization. As a third-party administrator of international standards, it is committed to patient safety at its core. This allows it to view cases with an emotion of empathy and understanding that has often proved valuable and has allowed it to emerge as a trustworthy, reliable healthcare facilitator in its region. Built on a foundation of reliability, excellence, transparency, innovation, and knowledge, it promises that it will always be upfront and honest with its clients and with professional bodies. From Risk Management to Policy Administration, Aafiya thrives to achieve operational excellence with the highest quality essentials in the daily operations. In addition to this, all of its products are digitized – meaning there is no wait time to activate its services – and its service does not end when a client signs up. With Aafiya, you can access comprehensive and diligent customer support, book appointments, receive doorstep medicine delivery, and collect samples, with a dedicated customer support team handling all communications. The excellence of its operations also allowed it to act quickly during the pandemic. It responded to global safety guidelines with sophistication, implementing a work-fromhome policy to keep its workers safe and reassuring customers that they are fully equipped to handle the challenges posed to it throughout the year. Furthermore, with strategic plans to invest and develop machine learning technology, becoming one of the first TPA professionals to implement AI, it looks forward to being able to increase the amount of raw data it can process, which will, in turn, allow it to help many more clients. With more exciting innovations on the way and an earned reputation for excellence that is only growing, it is clear that Aafiya TPA is the one to watch. Company: Aafiya TPA Services Contact: Sandhya Sreejith Website: