GHP Q4 2023

22 GHP Q4 2023 Established in the summer of 2019, CQC-registered Angelic Care LLP has proven itself to be a dedicated provider of outstanding quality of care for those that enter its services. On the back of the team’s deserved success in the Healthcare and Pharmaceutical Awards 2023, we spoke with Managing Director Michelle Burdock to find out how Angelic Care has distinguished itself over the last four years. While there are a plethora of options available for those who require domiciliary services, it can be difficult to navigate those options to ensure the best possible service. After all, it’s a crucial decision, ensuring a degree of happiness and a quality-of-life moving forwards. Working with elderly clients, those with additional mental health needs, people with disabilities, Angelic Care has secured its reputation by catering to the needs of many and doing what they do well. To begin, Michelle discusses the foundational ethos of Angelic Care. It’s an ethos defined, simply, by empathy and compassion. “We like to care for people as we’d like our loved ones to be cared for. Gemma [Co-Founder] and I have an extensive background in care. We set the business up as we both worked for a provider that didn’t provide the best care. We wanted to be better. We knew we can do better for those that we help. “We are both upbeat and determined. Our “can do” attitude drives us and our business forward. We feel our success is partially down to the fact that we don’t ask people to do things that we aren’t prepared to do ourselves.” While this is a common statement to make for those that work in the greater care industry, Angelic Care looks to do one better, extending that compassion to those that work for the company too. A prominent example of that is in providing a driver for those employees who cannot drive to ensure that they can work for the company on an ongoing basis. This, naturally, also helps to distinguish Angelic Care from any potential peers and competitors, offering a helping hand for those who would otherwise have difficulty. It goes a significant way to reinforcing the company’s overall image, nurturing an internal culture that ‘practices what the management team preaches’. That is crucial to Angelic Care’s success, creating a strong feedback loop that ensures happy employees and happy clients. Needless to say, the future of Angelic Care lies in expansion, as Michelle concludes in her closing comments. “We are hoping to expand our business in the near future and move into another area where care providers are thin on the ground. Other than that, we’ll be focusing on recruitment and staff retention. All of these elements will help us grow and develop the business organically, and in line with the greater industry. It’s an exciting time for Angelic Care.” Company Name: Angelic Care LLP Address: The Digital & Business Hub Nelson Street Grimsby DN32 7DS Web Address: Contact Email [email protected] Telephone Number: 01472 566050 Most Dedicated Domiciliary Care Service 2023 - East Midlands