2019 Social Care Awards

4 GHP / Social Care Awards 2019 , Hospice and palliative care have been Hospice of the Western Reserve’s (HWR) specialties since 1978. Over the past 40 years, the hospice has worked to enhance its service and meet the diverse needs of its patients. As part of this, it has created a range of initiatives, all of which are designed to improve the quality and scope of care. Hospice of the Western Reserve Most Compassionate Palliative Care Providers 2019 - Cleveland Headquartered in Cleveland, Ohio, Hospice of theWestern Reserve (HWR) provides hospice services, palliative care and bereavement support to patients and families throughout Northern Ohio. As one of the original legacy providers of hospice in the U.S., HWR is celebrating 40 years of compassionate care. We profile the firm to learnmore about the vital work it undertakes. For example, the Western Reserve Navigator palliative care program complements curative care provided by the patient’s own doctor. When offered concurrently, it provides extra support to manage symptoms, reduce hospital readmissions and enable individuals to be more independent. Alongside this, HWR has also designed a special model of care to integrate palliative care at the point of service within dialysis Jan19085 centers. Community partnerships have been formed with the dialysis centers and the Kidney Foundation of Ohio. Specialty care for patients with chronic conditions can help alleviate symptoms, improve quality of life and decrease hospitalizations. With the help of medications, clinical support and other interventions offered by a trained staff, patients can benefit much earlier in their illness, beginning with palliative care through hospice care, if that is their choice. The organization’s Moments to Remember Program focuses on enhancing the quality of life for hospice patients and their families by fulfilling wishes. Specialized care for Veterans is provided through the Peaceful & Proud program. Since its inception, the non-profit agency has cared for more than 120,000 Northern Ohioans. Today, specialized care is provided for cancer, renal disease, COPD, HIV/AIDS, neurodegenerative diseases, heart failure and more. Additionally, a Pediatric Palliative Care team supports children with life-threatening illness. Seeking to provide patients with the highest possible standard of care, the organization advocates for dignity, quality and choice

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