Social Care Awards 2020

GHP / Social Care Awards 2020 7 , Dec19412 Nestled in the heart of Bodmin, Castle Hill House Care Home has made a name for itself as a premier provider of support for the elderly and infirm. A talented teamhas created an atmosphere that trulymakes life feel like a ‘home fromhome’.We profile the company in order to showcase the reasons behind its extraordinary awards success. Best Dementia Care Nursing Home - Cornwall & Best Nursing Home 2020 - Cornwall Finding a care home for a loved one is never easy, and finding the right fit for what they need and want is always a challenge. The team at Castle Hill House understand this completely, and not only know how to welcome people into their care, but how to set their loved ones at ease. At a confusing time, it’s comforting to know that a loved one is safe, with 24-hour care, sympathetically and professionally given. Castle Hill House is a place where everyone is treated as an individual. Each client has their own care plan carefully curated and kept up to date by a qualified team of carers. At least one registered nurse remains on- site around the clock and is employed on the basis of their affinity for nursing and treatment of elderly clients. The care home works closely with a client’s GPs, hospitals, specialists and Health and Social Care professionals so that any plans are coordinated appropriately. The aim at Castle Hill House is to create a family atmosphere where people feel comfortable. They are welcome to spend time with others in the communal lounge or the beautiful landscaped gardens, or to relax in their en-suite rooms. Residents are encouraged to bring belongings to make the room feel like theirs, creating something familiar at a tumultuous time. The aim is never to force anything on a client, letting them live their lives with dignity and respect. A team of cooks, along with domestic, administrative and maintenance staff, always allow the team to provide the best possible service to clients, with many members of the team based locally to maintain a strong link with the local community. The menu has plenty of options and is reviewed regularly to ensure that no one is unhappy with what is on offer. As the relationship builds between staff and residents, the cooks get to know what foods they really like. For those living at Castle Hill House, the aim is to continue living as full a life as possible. This means different things to different people, and the team have become adept at adapting to new ways of thinking and new ideas for things to do. Some prefer a more relaxed environment, sharing conversation over a cuppa, while others want to get together and socialise over an activity like painting, sewing or Papier Mache. Finding the right activity not only stimulates the mind and keeps it active, but it improves self-worth and supports those skills that might otherwise diminish. The Castle Hill House staff have managed this in several ways, helping residents to set up meditation groups, accommodating a musical organ and engaging the local motorcycle group for a gentleman who loves motorbikes. This commitment to activity is good for those who may have dementia setting in, with drawing, sewing, knitting and flicking through books and magazines all triggering familiarity and belonging to those who might be confused. While most clients at Castle Hill House are residents, there is space for those in need of respite care as well. Often, this serves as the perfect stepping stone between hospital and home. The team are often able to be quite flexible with how long a client stays and the primary intention is always to assist the client to return to their home life as soon as possible. In all, Castle Hill House offers a service that places the needs of people first and foremost. By granting them a safe environment of dignity and respect, it is possible to create a healthy atmosphere that makes people feel at ease. Contact Details Company: Castle Hill House Care Home Contact: Vicki Franklin Website: