Social Care Awards 2022

4 GHP / Social Care Awards 2022 , Jan22454 Senior Moments Care is a company based on the Fylde Coast. Fundamentally, it supports people who need that additional bit of support, but would like to remain in their own homes, giving them the ability to retain as much of their independence as possible by putting the power over their own care back in their hands. Its wellbeing team, a well-organised and well-trained group of experts who operate with empathy and understanding, also support those who live with dementia and other conditions in the accredited daytime support centre that it makes sure is ready to welcome to clients with open arms. Between both of these offerings, it makes clear that its priority is always the client. No matter their needs, no matter how complex, it will always go above and beyond to ensure they are comfortable and happy, granting them the respect they deserve and ensuring this goes both ways as often as possible by demonstrating a comprehensive knowledge of the challenges they face. In short, its focus is to provide relationship-based, flexible care packages. These allow its clients to continue living life to the fullest, doing the things they enjoy and having access to care as and when they need it, building its model of care around the knowledge that its staff have gathered over their years of experience in social care both in the Lancashire region and further afield. At Senior Moments Care, it believes that the way forward for social care is a holistic movement that combines empathy and expertise in equal measure, good communication taking precedence at all times so it can ensure everyone is on the same page. Nominally, it champions its open-door policy and the way it ensures constant, open discussion between clients and staff as the reason behind the lack of complaints it has received since its inception. As with every organisation in the care industry, it has faced difficulties over the past years regarding staffing, finding itself somewhat short staffed at critical moments and thus having to adapt its processes accordingly in order to ensure that no detail is left unattended to, it uses this to inform the excellence it is currently known for. Thus, despite the trials and tribulations posed to it by the outbreak of the Covid-19 virus, it has been able to pull through. With the backup of its daytime support team to provide shortterm cover for its home team workers, its daytime support service has been thriving, providing its service users with the additional support that they need throughout this period of increased isolation. Between its totally person-centric culture, its unique induction programme, and its position based in the Victorian seaside town of Lytham St Annes, it helps many private clients throughout the region, looking forward to continuing to serve them with its trademark diligence and excellence as it moves forward into 2022. Company: Senior Moments Care Contact: Sally Thompson Website: Best Domiciliary Care & Daytime Support Business - Lancashire Being an incredibly warmand friendly care organisation operating out of a sleepy seaside town, dedicated to excellent customer service and fantastic standards of care, SeniorMoments Care has made itself a linchpin for senior care in its area. With both its home visitation team and its daytime centre havingmade a name for itself by providing empathic, understanding, and professionallymanaged services that its service users appreciate for giving them the care they need whilst not hindering their independence, SeniorMoments Care’s focus on client happiness is second to none.