Social Care Awards 2023

6 GHP Social Care Awards 2023 Autumn Gardens provides nursing and residential care for 85 residents in a modern environment surrounded by gardens, located in a quiet residential street in north London within easy access to the M25 and transport links into central London. The home’s Manager, Martina De Vizia talks about the facility and what techniques staff use to provide the best care possible for its residents. ‘It’s important to our team from the outset that families understand that living in a care home is a positive lifestyle choice for their loved one. We go beyond the basic needs of keeping our residents fed, warm and safe. Our staff offer emotional, social and psychological support for both residents and their families. Our expert knowledge helps families gain an understanding of their loved one’s condition and needs while removing the pressure of caring for them and therefore allowing families to enjoy quality time together.’ The unique care plans and pathways, suited to each individual’s needs, ensure that residents can feel confident and secure in their new home and throughout their care journey. The home is able to provide a broad spectrum of care under one roof including residential, dementia, nursing and palliative care. Our registered nurses are available 24 hours and day, 365 days a year and our nursing team undergo extensive clinical skills training to ensure that residents receive the highest level of care whenever they need it. Autumn Gardens also provides a valuable day care service for older people currently living in the wider community who may not be ready for 24-hour care or are on a waiting list for residential care. Martina said ‘Our aim is to make our residents’ move from living at home a positive experience where they can have fun and meet new friends, whilst receiving high quality care. With around the clock care tailored to their needs, our residents can relax, take pleasure in delicious nutritious meals and enjoy the wideranging activities on offer, subsequently enhancing their health and happiness.’ Martina comments on how the team go the extra mile to make sure that residents live a thoroughly enjoyable lifestyle. ‘Care is at the heart of what we do best and every member of our hand-selected team is chosen for his or her empathy and dedication to the profession. The importance of getting to know our residents and understanding each individual’s personal needs is our number one priority and this enables the team to provide the highest quality of care to everyone in a warm and friendly environment.’ ‘We encourage our residents to create memory books and invite them to personalise their rooms and tell us their likes and dislikes, hobbies and interests, favourite music and favourite foods. We regularly review this to ensure we are accurately tailoring our activities and care.’ At Autumn Gardens, the team’s previous experiences and regular on-site training programmes help them to continually improve and deliver the best personal care within the area. ‘Our focus is always on the highest quality of care and the health and happiness of each of our residents. Our objective is to provide a positive experience for all who live, work and visit Autumn Gardens.’ Each year Autumn Gardens request feedback from family members in an annual survey and meeting. This is a great opportunity for them to understanding what they do well and where they can continue to make improvements. They also have an active Facebook page where families and the wider community can interact with the home and where they share positive news and pictures. The activities team at Autumn Gardens are a key part of what makes our home so special. They work to create a varied schedule of activities that engage the residents’ mind, body and emotional wellbeing. The entire teams’ dedication supports the reason behind their ward winning success and long may it continue! Autumn Gardens 73 Trent Gardens, Southgate, London N14 4QB Tel: 02083442600 Email: [email protected] Website: Jan23774 Most Dedicated Elderly Nursing Care Home – London 2023