Social Care Awards 2024

6 of the collective – to uphold an individual’s right to make decisions, without having to unnecessarily interject. Support is the beating heart of First Thought Care Services, which clearly manifests through the dedication it injects into its work. And, should any changes occur, First Thought Care Services promises to be as responsive as it is compassionate. Anyone managing their disabilities or mental health conditions will tell you that doing so isn’t a single-person process; it involves their families too. Recognising this, First Thought Care Services provides education and support for all parties involved, encouraging them to participate in the care process from start to finish. This is accomplished through the organisations two care centres, each equipped with an educational space for service users, regardless of age of disability. In these rooms, individuals can partake in First Thought Care Services’ person-centric education plan, devised by an in-house education manager, while making use of the centres’ many amenities. From enjoying some time in the cinema, games, and ICT rooms, to retiring to the sensory room and garden, First Thought Care Services sees that every person has access to a comfortable space throughout their time in the centres. It’s clear that, no matter what measures it must take, First Thought Care Services is in the business of changing lives for the better. Whether it’s granting access to centres that have been specifically designed to empower those who are struggling, or interacting with technological emergences to provide streamlined communication between service users, it has gone above and beyond to secure a bespoke approach that knows no equal. There really is no other organisation quite like First Thought Care Services; its eye for the small details, combined with its team’s personal experience, places it in an ideal position to reshape the social care system for good. Its influence is already showing, and continues to grow each day. The extraordinary impact that First Thought Care Services is having is shown through its presence on social media via TikTok, Instagram, and Facebook, where it features both its service users and employees, in addition to promoting fundraisers including its CCP (Caring for Communities and People) Big Sleep Out which took place in January, holiday themed content, myth busting, and inspirational quotes. From showcasing fun activities that its users get involved in such as its Christmas party, Disney dress-up day, crazy golf, trampolining, dancing, and more, to highlighting its team members for their outstanding contributions, First Thought Care Services’ social media content is all about spreading positivity, celebrating its people, and sharing all the good that the company is doing. Taking care of those who need it the most is important, but, without also taking care of your own, a collective runs the risk of its hard work falling apart. Thankfully, despite rising costs making it difficult to retain and recruit qualified staff, First Thought Care Services has devised a solution that it’s incredibly proud of. Not only does it offer competitive pay rates, perks, and career advancement opportunities, but it’s also designed a standout way of recognising the striking talent under its roof – its unique Employee of the Month scheme. Though most companies carry out similar schemes, First Thought Care Services, as expected, does things a little differently. Once an Employee of the Month is chosen, First Thought Care Services allows them to choose from a selection of anonymised envelopes, within which is one of many prizes. Be it one week’s worth of paid shopping, a spa break, an illustrious night at The Shard, or even a week-long holiday abroad, First Thought Care Services’ staff are treated to the recognition that they definitely deserve. First Thought Care Services is aware of how lucky it is to have such committed, compassionate individuals bringing its goals to life, and has developed the perfect means to reward them. With such a staggering level of motivation, it’s no surprise that First Thought Care Services’ team is able to provide such stellar care to service users. Possessing multiple accolades – including 30 under 30 award, Best Newcomer Small Business 2022, Best Work Environment 2022, Gloucestershire Specialist Care Facility of the Year Award 2023, Childcare Services Awards Best SEN Support 2023, and Childcare Leader of the Year Finalist 2023 – Jack has proven that one man’s experience can create something that will go on to change the lives of thousands. Through First Thought Care Services, he has managed to right the wrongs of the existing social care system, giving hope to those in need that there are people out there who genuinely care. First Thought Care Services’ team members are such people, each prepared to do whatever they must to turn service users’ lives around. And, in a world where help is needed more than ever before, First Thought Care Services is, by far, the most compassionate organisation the UK has to offer. Contact: Jack Cook Company: First Thought Care Services Web Address: