8 GHP / Women in Health 2017 , Katherine Ricossa collaborates as a liaison between Patient Care Service and Quality Department. Katherine supports quality initiatives, nursing sensitive indicators, and no harm events. Ms. Ricossa participates with the multidisciplinary team to develop quality programs to ensure reduction in Never Events and continues to oversee the Wound Care Department, focusing on prevention strategies for reduction of hospital acquired pressure injuries. Kaiser has centres all over the U.S, easily accessible to a variety of patients. Staff are always there for patients, and with locations in Santa Clara, Campbell, Cupertino, Milpitas, Mountain View and Sunnyvale, it is simple for people to find the care they need at a location that is convenient for them. Patients have easy access to these centres which provide an assortment of services. Along with primary, urgent and emergency care, the centres also offer labor and delivery, and members have convenient access to the wide choice of specialty services. Its specialty care departments range from allergy to urology, and everything in between. GHB17002 Wound Care Manager of the Year 2017 –West USA Kaiser Permanente Santa Clara is a healthcare companywheremembers and patients are at the heart of thewhole operation. The teamare dedicated to helping people live a happier, healthier life.We profiled the company andWound CareManager, Katherine Ricossa to find out a bitmore about the services it offers and her own success. Staff take great pride in adding a personal touch to patient care. With more than 700 physicians and 4,300 nurses, along with other health care professionals, all are dedicated to providing high-quality, comprehensive care. The centres are able to serve more than 320,000 members in the Santa Clara service area, it partners with people so it has the knowledge and tools to manage its health – inside and outside the doctor’s office. As a member of Kaiser, people have 24/7 access to online tools to manage their Contact: Katherine Ricossa Contact Email: [email protected] Address: 710 Lawrence Expressway, Santa Clara, California, 95051, USA Phone: 001 408 851 3721 Website: thrive.kaiserpermanente.org health, including the ability to schedule appointments, e-mail personal doctors and even refill prescriptions, something quite beneficial in this day and age. Patients are also able to review lab results, find health education classes and learn about wellness, all easily accessible for the internet. What makes the company different is its unique approach to healthcare, as it integrates physicians, hospitals, services and insurance all into one place. This ensures that people and their families have access to the health care that they need and the wellness programmes that they want.