Social Care Awards 2023

7 GHP Social Care Awards 2023 hen it comes to care, it’s important to create an environment that is not only welcoming, safe and friendly, but one that feels like home. The team at Anastasia Lodge have proven exceptional at building true person-centred care, specialising in satisfying the cultural needs of the Cypriot community. We took a closer look at how they managed to achieve their award-winning success. For over thirty years, Anastasia Lodge has specialised in delivering high quality care, connecting residents with the community. With the opportunity to consider everyone’s life story in detail, the team adapt their work to best suit the specific care needs of each resident. As an organisation that also works with people living with differing forms of dementia and at different stages of the condition, this focus allows them to concentrate on the individual rather than the disease. The care provided at Anastasia Lodge is extended to the wider community as local families can access their flexible day care services for older people. Residents and day guests can enjoy a friendly environment, a varied traditional menu that takes cultural and special dietary needs into account and a wide range of activities. This goes some way to explaining one of the central draws to Anastasia Lodge, with the Cypriot approach acting as the golden thread through the home. Greek-speaking carers ensure that every need can be clearly communicated. Cypriot dining and cultural activities such as Greek TV and Greek entertainment are also on offer. Anastasia Lodge has regular visits from the Greek Orthodox priest to give blessings, Holy Communion and often live streams church services within the homes with special visits to the Greek Orthodox Church in Holy Week. This award-winning care comes as a result of getting to know and understanding the interests and abilities of residents, both as a group and as individuals. The happiness and well-being of residents is incredibly important to the team. Many residents were active members of the community and continue to enjoy a happy and fulfilled life within the home. Events such as the Summer BBQ family get together, Carnival celebrations, live entertainment and musicians are the perfect opportunity for residents’ families to spend quality time with their loved one. A number of excursions are also arranged to local places of interest such as Forty Hall, where residents can enjoy an afternoon tea in their tea shop. In the interest of keeping connections between residents and family members there are no restrictive visiting times, and the extended family are made to feel part of the home’s wider family. Visitors are also encouraged to participate and enjoy the planned activities and live entertainment. The dedicated team at Anastasia Lodge ensure that success is achieved with high standards pivotal to providing the best care and quality of life. They are committed to developing a workforce with the knowledge and skills to provide compassionate care and every member of staff receives regular training to ensure they are up-to-date with good care practice, including the latest techniques in supporting people living with dementia. With the focus always on providing the best quality of care, Anastasia Lodge do not use agency staff because they do not have the knowledge of residents or their plans of care that regular team members do. This goes a long way to create a pleasant and familiar environment that is comfortable and safe for residents. Excellent care comes from specificity, and the Anastasia Lodge team makes a point of treating each of its residents with the individual attention that they deserve. This is the reason behind their tremendous success and is what will continue to lead the team forward. Anastasia Lodge 10-14 Arundel Gardens, Winchmore Hill, London N21 3AE Tel: 02088861034 Email: [email protected] Website: W Jan23773 Best Person-Centred Specialist Care Provider – London 2023