Social Care Awards 2023

Social Care Awards 2023

GHP News is happy to announce the return of the Social Care Awards 2023. Since its inception in 2017 the Social Care Awards have aimed to shine a light on the unsung heroes of the Social Care industry. Social care plays an integral role in providing those in need with physical, emotional, and social support and is the cornerstone of services such as disability assistance, youth welfare, counselling services and many more. GHP are happy to open these awards to all global & local public & private organisations, enterprises and professionals operating in the social care sector, regardless of age, location or size of the company. Social Care Awards 2023 Sofi Parry, Senior Editor Website: AI Global Media, Ltd. (AI) takes reasonable measures to ensure the quality of the information on this web site. However, AI will not assume any legal liability or responsibility for the accuracy, correctness or completeness of any information that is available through this web site. If errors are brought to our attention, we will try to correct them. The information available through the website and our partner publications is for your general information and use and is not intended to address any particular finance or investment requirements. In particular, the information does not constitute any form of advice or recommendation by us or any of our partner publications and is not intended to be relied upon by users in making or refraining from making any investment or financial decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the site is at your sole risk and responsibility.

Contents 4. SylvianCare: Best Night & Live-In Care Services Home –Berkshire 6. Autumn Gardens: Most Dedicated Elderly Nursing Care Home – London 2023 7. Anastasia Lodge: Best Person-Centred Specialist Care Provider – London 2023 8. Toad Counselling Ltd: Most Compassionate Integrative Counselling & Psychotherapy Service - Devon 9. Develco Products: Best IoT Home Care Solutions Provider - Northern Europe 10. All 4 U Care: Best Home Healthcare Business 2023 - Essex 11. Cheshire Psychology and the CTAD Clinic: Mental Health Clinic of the year 2023 - Northwest England 12. Jes Care Services: Leading Provider of Palliative Care - Oxfordshire 13. Senta Sharp Counselling: Best Couples Counselling Service 2023 - Brisbane

4 “We believe that in order to provide the best service, a mix of diligence, professionalism, and consideration is needed.” The backbone of SylvianCare is its enthusiasm for excellence. Cristina says, “A dedication to showing kindness, compassion, and empathy to clients in all of our contacts with them because we think these traits are crucial for delivering high-quality treatment.” We need care systems that truly prioritise making life better for people, and we’re proud to present SylvianCare with the title of Best Night & Live-In Care Services Home, Berkshire, as it continues to help its myriad of clients. Cristina goes on to say, “As the population continues to age and more individuals need assistance to live independently in their own homes, another phenomenon that is having an impact on our business is the rising need for home care services. “By increasing our services and making investments in technology and resources, we are trying to keep up with this demand and increase the effectiveness and efficiency of our care.” SylvianCare encourages people to be themselves, promotes emotional and physical wellbeing, and helps others to improve their quality of life. The team believes in the positive affect all of its services can have on an individual, and their loved ones, and they always push for greatness. The monumental force behind the company is astounding as it continues to adapt. Utilising technology and advancements in the care industry, SylvianCare ensures it keeps its finger on the pulse. Not only staying ahead by continually training its staff but always finding ways to concentrate on raising people’s quality of life, SylvianCare shows its true colours on a daily basis. Its award-winning night and live-in care transforms people’s lives, encourages them to be happier, and allows them to live a fulfilling life. With regards to the future, Silviu enthuses, “Our goals for the upcoming year include bringing on more franchisees to the SylvianCare family in order to increase our footprint across the UK. We think that by giving our franchisees the tools and resources they require to be successful; we can ensure that we are providing the best possible care to a wider range of individuals and families in need of our services.” SylvianCare is going to continue improving all its services so that people can feel comfortable, happy, and cared for. Treating everyone with the utmost respect, and being as compassionate as it is, SylvianCare has a special place in people’s hearts. We are all aware of how important care is, so that our loved ones – and us – can feel secure, prioritised, and, of course, understood. Congratulations to the team at SylvianCare. Contact: Silviu Pop Company: SylvianCare Web Address: Needing care is something that we may all experience at some point, and not everyone has the capacity to look after their loved ones. SylvianCare is a domiciliary care company that is driven by compassion, empathy, and respect. Here we talk with Silviu Pop and Cristina Grancea, Managing Directors of SylvianCare, as this outstanding organisation wins its title in the Social Care Awards 2023. Trusting other people with our loved one’s care can be a tricky and sensitive subject and, perhaps, we may end up in a situation where we don’t have anyone who can look after us the way we need to be cared for. SylvianCare has a zest for life. It is a domiciliary care organisation that always puts its clients first by prioritising quality on a daily basis. Its Managing Director, Silviu Pop, tells us, “Care has been at the heart of our success as we understand that our duty of care is not simply reserved for our clients, but extends to our staff and our front-line care providers, all of whom have been crucial to the growth of our business.” We have all been through a lot in these past few years. Although the world seemed to come to a standstill, care couldn’t simply stop. These front-line workers have served the country tremendously throughout the pandemic, and the team has won the recognition that they deserve. We’re celebrating SylvianCare’s win for its commitment to keeping people safe and happy throughout such difficult times. The entire team receive regular training for personal and professional development, so as to stay ahead of the curve and keep their skills fresh. They all abide by strict industry standards and rules, which results in coordination and collaboration that runs like a well-oiled machine. They each monitor and effectively innovate the processes and services on offer to clients, so that each and every one of them can get the best care available on the market. Silviu says, “Keeping our mission, vision, and values in mind, our team culture is set to prioritise our clients, making sure that we give the best home care that they deserve. Having team members who are highly empathetic, compassionate, and professional, their care for our clients keeps them motivated.” Aside from the global pandemic, SylvianCare always works hard to provide top-tier care to a wide variety of clients. Its night care, reablement, end-of-life care, and dementia care is second to none in its area, and its joint Managing Directors, Silviu Pop and Cristina Grancea know exactly how to run a tight ship. With many years of social work and nursing behind them, they both understand how to care for SylvianCare’s clients effectively and compassionately. Best Night & Live-In Care Services Home – Berkshire

GHP Social Care Awards 2023

6 GHP Social Care Awards 2023 Autumn Gardens provides nursing and residential care for 85 residents in a modern environment surrounded by gardens, located in a quiet residential street in north London within easy access to the M25 and transport links into central London. The home’s Manager, Martina De Vizia talks about the facility and what techniques staff use to provide the best care possible for its residents. ‘It’s important to our team from the outset that families understand that living in a care home is a positive lifestyle choice for their loved one. We go beyond the basic needs of keeping our residents fed, warm and safe. Our staff offer emotional, social and psychological support for both residents and their families. Our expert knowledge helps families gain an understanding of their loved one’s condition and needs while removing the pressure of caring for them and therefore allowing families to enjoy quality time together.’ The unique care plans and pathways, suited to each individual’s needs, ensure that residents can feel confident and secure in their new home and throughout their care journey. The home is able to provide a broad spectrum of care under one roof including residential, dementia, nursing and palliative care. Our registered nurses are available 24 hours and day, 365 days a year and our nursing team undergo extensive clinical skills training to ensure that residents receive the highest level of care whenever they need it. Autumn Gardens also provides a valuable day care service for older people currently living in the wider community who may not be ready for 24-hour care or are on a waiting list for residential care. Martina said ‘Our aim is to make our residents’ move from living at home a positive experience where they can have fun and meet new friends, whilst receiving high quality care. With around the clock care tailored to their needs, our residents can relax, take pleasure in delicious nutritious meals and enjoy the wideranging activities on offer, subsequently enhancing their health and happiness.’ Martina comments on how the team go the extra mile to make sure that residents live a thoroughly enjoyable lifestyle. ‘Care is at the heart of what we do best and every member of our hand-selected team is chosen for his or her empathy and dedication to the profession. The importance of getting to know our residents and understanding each individual’s personal needs is our number one priority and this enables the team to provide the highest quality of care to everyone in a warm and friendly environment.’ ‘We encourage our residents to create memory books and invite them to personalise their rooms and tell us their likes and dislikes, hobbies and interests, favourite music and favourite foods. We regularly review this to ensure we are accurately tailoring our activities and care.’ At Autumn Gardens, the team’s previous experiences and regular on-site training programmes help them to continually improve and deliver the best personal care within the area. ‘Our focus is always on the highest quality of care and the health and happiness of each of our residents. Our objective is to provide a positive experience for all who live, work and visit Autumn Gardens.’ Each year Autumn Gardens request feedback from family members in an annual survey and meeting. This is a great opportunity for them to understanding what they do well and where they can continue to make improvements. They also have an active Facebook page where families and the wider community can interact with the home and where they share positive news and pictures. The activities team at Autumn Gardens are a key part of what makes our home so special. They work to create a varied schedule of activities that engage the residents’ mind, body and emotional wellbeing. The entire teams’ dedication supports the reason behind their ward winning success and long may it continue! Autumn Gardens 73 Trent Gardens, Southgate, London N14 4QB Tel: 02083442600 Email: [email protected] Website: Jan23774 Most Dedicated Elderly Nursing Care Home – London 2023

7 GHP Social Care Awards 2023 hen it comes to care, it’s important to create an environment that is not only welcoming, safe and friendly, but one that feels like home. The team at Anastasia Lodge have proven exceptional at building true person-centred care, specialising in satisfying the cultural needs of the Cypriot community. We took a closer look at how they managed to achieve their award-winning success. For over thirty years, Anastasia Lodge has specialised in delivering high quality care, connecting residents with the community. With the opportunity to consider everyone’s life story in detail, the team adapt their work to best suit the specific care needs of each resident. As an organisation that also works with people living with differing forms of dementia and at different stages of the condition, this focus allows them to concentrate on the individual rather than the disease. The care provided at Anastasia Lodge is extended to the wider community as local families can access their flexible day care services for older people. Residents and day guests can enjoy a friendly environment, a varied traditional menu that takes cultural and special dietary needs into account and a wide range of activities. This goes some way to explaining one of the central draws to Anastasia Lodge, with the Cypriot approach acting as the golden thread through the home. Greek-speaking carers ensure that every need can be clearly communicated. Cypriot dining and cultural activities such as Greek TV and Greek entertainment are also on offer. Anastasia Lodge has regular visits from the Greek Orthodox priest to give blessings, Holy Communion and often live streams church services within the homes with special visits to the Greek Orthodox Church in Holy Week. This award-winning care comes as a result of getting to know and understanding the interests and abilities of residents, both as a group and as individuals. The happiness and well-being of residents is incredibly important to the team. Many residents were active members of the community and continue to enjoy a happy and fulfilled life within the home. Events such as the Summer BBQ family get together, Carnival celebrations, live entertainment and musicians are the perfect opportunity for residents’ families to spend quality time with their loved one. A number of excursions are also arranged to local places of interest such as Forty Hall, where residents can enjoy an afternoon tea in their tea shop. In the interest of keeping connections between residents and family members there are no restrictive visiting times, and the extended family are made to feel part of the home’s wider family. Visitors are also encouraged to participate and enjoy the planned activities and live entertainment. The dedicated team at Anastasia Lodge ensure that success is achieved with high standards pivotal to providing the best care and quality of life. They are committed to developing a workforce with the knowledge and skills to provide compassionate care and every member of staff receives regular training to ensure they are up-to-date with good care practice, including the latest techniques in supporting people living with dementia. With the focus always on providing the best quality of care, Anastasia Lodge do not use agency staff because they do not have the knowledge of residents or their plans of care that regular team members do. This goes a long way to create a pleasant and familiar environment that is comfortable and safe for residents. Excellent care comes from specificity, and the Anastasia Lodge team makes a point of treating each of its residents with the individual attention that they deserve. This is the reason behind their tremendous success and is what will continue to lead the team forward. Anastasia Lodge 10-14 Arundel Gardens, Winchmore Hill, London N21 3AE Tel: 02088861034 Email: [email protected] Website: W Jan23773 Best Person-Centred Specialist Care Provider – London 2023

8 GHP Social Care Awards 2023 With the aim of helping people work through life’s challenges by providing high quality therapy and counselling services,Toad Counselling Ltd. is a private practice which works with people of all ages. From mental health issues to everyday struggles, the company can help individuals work through many different situations, emotions, behaviours, thoughts, and feelings. Here, we speak to Tony Matthews, Founder of Toad Counselling Ltd., about the company’s services, team, and plans for the future. Most Compassionate Integrative Counselling & Psychotherapy Service - Devon oing to therapy involves meeting with a qualified therapist and working with them to resolve problematic behaviours, beliefs, or feelings. Through therapy, self-destructive habits can be changed, painful feelings can be reduced, and relationships can be improved, along with other benefits. Everyone’s experience with therapy is different. From the first session, therapists work with individuals to create a plan of the steps they need to take to reach certain goals. Counselling is a talking therapy which involves a therapist trained to help individuals deal with specific issues such as depression, anxiety, an upsetting physical condition, bereavement, work-related stress, a relationship breakdown, or other difficult emotions like low self-esteem or anger. Toad Counselling is a private practice founded by Tony Matthews in 2019. Now, the practice has 4 therapists, two of which are fully qualified and two are currently in their last years of training. Tony specialises in PTSD, trauma, ASD, and ADHD, while Belinda specialises in couples counselling and bereavement. Working with children, young people, adults, and couples, including people of all ages with neurological differences, the company helps many different people. Tony comments, “The work we do is not always around mental health issues and problems, we also work with everyday issues and troubles, not being happy at work, worried about a new job and needing someone objective to speak with, bullying issues. Seeing a therapist is not confined to mental health issues, we work with life and the problems it throws at a person.” At Toad Counselling, the priority is always the clients. To offer them the best service possible, the company makes sure to keep up to date with training and always seeks to improve the skills its therapists already have. Always checking in with clients to see how they feel about the service they are being provided, the company aims to better itself by taking on board feedback and making changes accordingly. Tony’s past experiences put him in a great position to effectively manage his practice and ensure all services are of the highest standard possible. He says, “I volunteered as a therapist for over three years seeing how a practice should be run while working with the NHS as a volunteer counsellor as well which showed me various ways to manage a practice.” An advantage of opting for private therapy is that there are shorter waiting lists than there are on the NHS and with charities at the moment. Individuals can see a private therapist while they wait for free appointments to become available. However, private therapy is often not affordable to most. To address this issue, Toad Counselling takes on board capable student counsellors to help them gain their work experience hours, paying them for their work. The company then aims to keep the cost clients pay to work with one of the students as low as possible, making private therapy more affordable and accessible. In order to keep the quality of service as high as possible, Toad Counselling hires those with a passion for helping people and a compassionate, empathetic personality. New hires also need to be able to understand the needs of others, which is important when working with individuals who may be vulnerable. Moving forwards, Toad Counselling plans to keep doing the work it does, aiming to grow the business and the team by taking on more therapists. The company also has a few projects in the pipeline, including group work surrounding menopause which will cater towards both women and men, especially in terms of how it can impact a couple’s relationship. In the works, Toad Counselling also has plans for an Anger Management and Peer Support Group as well as plans to create more podcast, YouTube, and streaming content. On the future, Tony comments further, “Being a veteran myself, I have plans to restart the North Devon Military Veterans Mental Health & Peer Support Group in the area.” Thanks to Tony and his team’s outstanding work in an incredibly important field, providing high quality services and also working to make private therapy more affordable to those who need it, Toad Counselling Ltd. is 2023’s winner of Most Compassionate Integrative Counselling & Psychotherapy Service, Devon, in the Social Care Awards. With plenty of plans going forward, and lots of potential for growth in the team, there is no doubt that the company will continue to succeed throughout 2023 and beyond. Contact: Tony Matthews Company: Toad Counselling Ltd. Web Address: G Jan23155

9 GHP Social Care Awards 2023 Develco Products develops, produces, and markets wireless products that provide companies with IoT (Internet of things) solutions for its end-users. We take a closer look at the company to find out more after recently been recognised in the Social Care Awards 2023. Living independently and freely is something all humans long for, but there are people that, because of age or disabilities, need extra care and support. The development of new technology has opened new doors that can enable this group of people to get their chance of enjoying some alone time while staying safe. Develco Products is a B2B company that develops, produces, and markets numerous white label products that provide companies with IoT (Internet of Things) solutions for its end-users. Its area of expertise is wireless communication and since 2007, it has been supplying a range of wireless technology to organisations in the fields of care, energy management, and security. It works with organisations of different sizes from new to larger companies in Europe, North America, and Australia, which offer care solutions for domiciliary care/private homes, care facilities, hospitals, and more. Develco Products provide companies with its products, and they then provide their own first or second line support to the users. IoT solutions can be implemented in the homes of seniors or vulnerable adults to discretely monitor, track, and analyse their activities, falls, and underlying illness emergencies so they are detected and prevented before they happen. This enables them to enjoy their alone time while their families and carers can rest assured that they are safe or know when to assist if anything was to happen. The devices and data must be protected when using technology in care, therefore all of the devices that Develco Products develops have a strict security standard to ensure that the users’ information is protected at all times. To provide its customers with the latest technology, Develco Products is always evolving and improving as market trends and requirements change. Currently, the market in the UK has begun to transition from an old analogue telephone network into digital lines, with the aim of being completely digital by 2025. Due to this, it has developed a new product which consists of a digital audio system that supports the switchover in a cost-effective way. The team at Develco Products works closely together to drive the company’s success, with the CEO and founders regularly communicating with employees to keep them up to date with essential news and updates. The company’s mission is reflected through its ongoing efforts to design and develop IoT solutions, so companies can support those with disabilities as well as seniors by giving them a chance to live comfortably and worry-free. The use of this technology is life-changing for their family and carers, too, which enables them to be present without having to physically be there, and it provides peace of mind as the technology will warn them before any accident can take place. In recognition of this outstanding technology offered by Develco Products, it has been named Best IoT Home Care Solutions Provider - Northern Europe. We look forward to seeing it develop with the times and continue to ensure the safety of the vulnerable people in our society. Company: Develco Products Web Address: Best IoT Home Care Solutions Provider - Northern Europe Jan23445 “Our mission is to make a difference and we do this together.”

10 GHP Social Care Awards 2023 All 4 U Care is a home care company that goes above and beyond to help people live safely and independently in their own homes for as long as possible. We take a closer look at the company and its values since its recent recognition in the Social Care Awards 2023. With time, people age; some get ill while others pass away, leaving behind loved ones that can’t go at it alone any more. It is then that in between worry and stress for their loved one’s wellbeing, families have to begin searching for support. Care homes are a choice but more often than not people would rather stay in the comfort of their own home. All 4 U Care makes that possible. With 40 years of experience in care, it provides domiciliary care in Romford, Frinton-on-Sea, and surrounding areas. Day or night, it provides home care, companionship care, specialist care, reablement care, and respite care, specifically tailoring support to each individual to best fit their needs. Having the right people support those you love is a priority that isn’t taken lightly. That’s why All 4 U Care invests in its team to make sure they have the skills and knowledge needed to best support those you love. The team is trained specially to treat people with dementia and complex needs, but they can also assist in reablement, palliative, and end of life care. Not only that, but they truly care, dedicated day in and day out to caring for your loved ones as if they were their own. All 4 U Care not only supports your loved ones, but also you, by stepping in when you need it most and helping you ensure that they are cared for at the right time. This is reflected in client, Chris Jones’ testimonial, “Where would I have been without All 4 U Care? When I needed immediate night care for my father, this great company stepped in, and my worries were over. I can’t recommend them highly enough.” Knowing you have a team on your side that wants the best for those you love is a peace of mind like no other, especially at a delicate time in their life where what matters most is their wellbeing and safety. All 4 U Care wants the best for you and your family and sees the importance of the role they play into that. It’s no small task but the team’s dedication and passion to helping others drives them to provide the best care. Thus, it comes as no surprise that All 4 U Care has now been recognised by Social Care Awards 2023 with Best Home Healthcare Business 2023 – Essex. We look forward to seeing the team continue their mission of helping and supporting people to ensure their quality of life is the best it can possibly be. Contact: Mark Stack, CEO Company: All 4 U Care Web Address: Best Home Healthcare Business 2023 - Essex Jan23073 “We aim to be like family, providing comprehensive support and clear costs while prioritising independence and quality of life.”

11 GHP Social Care Awards 2023 Cheshire Psychology and The CTAD Clinic supports those with mental health struggles and offers training for professionals so they can better support their patients. We take a closer look at the company and what it does, after its recent recognition in the Social Care Awards 2023. Mental Health Clinic of the year 2023 - Northwest England ental health awareness has grown in the last few years, especially since the Covid-19 pandemic, as collectively we have faced uncertainties that intensified stress and anxiety. Even though mental health is more widely acknowledged now, it isn’t always understood, and speaking to someone that understands can bring a world of change to someone struggling. Cheshire Psychology is a small private organisation made up of The CTAD Clinic (The Complex Trauma and Dissociation Clinic) which provides support for people and professionals in relation to complex trauma and dissociation. The clinic is located outside of Malpas, but its services are also available through satellite clinics in Winsford, Northwich, and online. It offers assessments and diagnosis for PTSD (Post-Traumatic Stress Disorder) and dissociative disorders, as well as one-to-one therapy, supervision, consultation, and training. Even though there may be similarities, each person struggles differently, therefore The CTAD Clinic has an approach where therapy adapts to the patient and their struggles, to help them in the best way possible. An example of this is that the clinic uses electronic mail as part of the treatment process, helping people to remain connected to the therapeutic process between sessions. The separate identities are known as alters, and in some cases, alters may wish to communicate with the clinicians; access to email conversations facilitates this. Cheshire Psychology is always looking to improve and hopes to be able to make its services available for all, so people can seek the support they need to better their quality of life and wellbeing. Its services can be accessed privately, but referral from a GP or mental health professional is also an option that enables patients to be covered through NHS funding. As well as providing support, the clinic helps professionals and people with dissociative disorders with information to increase understanding and advocate for guidelines-driven therapy, with the aim to optimise patient care. For anyone who is struggling with their mental health, it is important that they reach out to someone who can help, and the bravery of doing so opens up opportunities for the improvement of their mental wellbeing. Cheshire Psychology’s client testimonials speak for themselves as one shares, “After having a traumatic accident at work, I was referred to Dr Mike Lloyd for CBT. Not being sure as to what CBT was all about, I was a little apprehensive as to what to expect. I needn’t have worried as Mike made me feel totally at ease. The therapy Mike has given me has helped in my return to work and stopped me avoiding the scene of my accident. I would recommend Dr Mike Lloyd to anyone needing this kind of treatment without hesitation.” Cheshire Psychology and The CTAD Clinic’s efforts to best support those with their mental health doesn’t go unrecognised, as it now holds the title of Mental Health Clinic of the Year 2023 - Northwest England. We look forward to seeing its ongoing support reach many more professionals and people in need of it for many more years. For more information on mental health struggles, the clinic has its own YouTube channel, The CTAD Clinic ( com/channel/UCzH2zZ12Atjmy4l2ewu7unw) where it discusses a variety of topics that may be helpful while waiting for treatment. Company: Cheshire Psychology and the CTAD Clinic Email: [email protected] Web Address: M Jan23409

12 GHP Social Care Awards 2023 Jes Care Services (Jes Care) was established in 2015 with a dream of providing the community of Oxfordshire with the highest standard of care in the friendliest of atmospheres – and to become a major player within the industry.Well on the way to accomplishing just that, we got in touch with Registered Manager to learn more about this award-winning care company and the significant success it has achieved. Leading Provider of Palliative Care - Oxfordshire es Care Services has indeed come a long way over the years. Having brought renowned shareholders on board who share the same aspiration as this extraordinary care company, its ever-growing success has been bolstered. Registered Manager at Jes Care, and she tells us, “Our main goal as a care company was to stamp our foot as a major homecare provider in Oxfordshire, thus, as we work with numerous clients including private and public, we also work hand in hand with social care organisations in the area.” Though Jes Care caters for different age groups, its main focus remains on providing a vast range of care to Over 18s and above, including Complex Care, NMD, Autism & Dementia, live-in care, short term care, hospital to home care, palliative care, companion care, and End of life Care. The Registered Manager, alongside her team, is highly motivated and experienced in the Care Sector, as shares, “Having worked as a carer myself in the respite care sector where I looked after young adults with different health needs, both in mental health, Autism and dementia settings, experience guided me in understanding that care should be approached from a very person-centred perspective – in a holistic approach, with dignity, compassion, and respect as key attributes.” This helps us to Mentor our New Employees and Culture them in the way we desire Care to be delivered. “We as the care team ought to provide care to our service users as if we are providing care to our own family with love, dignity, and respect, showing kindness at all times.” With a motto of “We do whatever it takes to bring you peace of mind”, the Jes Care team’s dedication to going above and beyond in everything they do truly enables client families to rest assured that their loved ones are in safe hands. Following core values of trust, kindness, friendliness, Empathy, professionalism, and expertise, Jes Care’s services are consistently delivered to the highest standard. A key contributor to maintaining these high standards is indeed the team’s person-centred approach, ensuring that every client is viewed as a unique individual and catering to their specific needs. Also crucial is compassion in ensuring only the very best for the company’s clients, with the team always keeping this value at the forefront. In the Manager’s words: “By saying ‘compassion’ at Jes Care, we mean ensuring that we respect our clients, showing empathy and dignity, ensuring they have involvement in their own care, and always being kind, not just to our clients, but also to their families and our colleagues.” When it comes to adding new staff members to the team, Jes Care looks for those who have a hunger and zeal for delivering care, and who are driven by natural instincts and willing to learn and go beyond their limits to ensure the comfort of others. We offer good pay packages to our staff members and remain one of the best paying home care companies in Oxfordshire, which can prove beneficial to carers due to the cost of living being so high down south. “We have inspired our community by bringing flexibility to our services through short- and long-term contracts, small and large hours, enabling mothers of school age to work while their children are at school, we base it on our employees’ needs.” In addition, the company makes work life easy for its team by providing transport where possible through company cars and trying its best to consider personal responsibilities when rostering. This may not always be possible, but Jes Care’s team, especially its new international staff, have always voiced their comments as to how the system has helped them a lot in adapting to work life and settling in the country. While Jes Care is an outstanding company that highly successful, that’s not to say that it doesn’t have its challenges. Meeting up with time schedules can be a challenge due to Road works. The company doesn’t let these hurdles faze it, though, facing every challenge head on in order to make sure its top-notch standard of care doesn’t falter. As a growing company, Jes Care’s sights are now set on the bright future ahead of it, where it will aim to increase its client base and contribute to the everevolving needs of its community. As part of this, it plans to explore neighbouring Counties and Rural Oxfordshire to offer its services. But first, This Team feels it’s necessary to take a moment to bask in the glory of the company’s success within the Social Care Awards 2023, stating, “It’s very important that while our CQC rating remains high, Jes Care continues to aim for even higher standards, so winning this award means a lot for not just the company, but a motivation to our care staff who are the wheels that drive this success. Hence, I would like to take this opportunity to thank our beloved Care team, Clients, and Client families and All Stakeholders who includes are our Local Hospitals and Professional Colleagues that make our work possible.” Company: Jes Care Services Contact: S. Sibanda, Registered Manager Email: [email protected] Website: J Jan23362

13 GHP Social Care Awards 2023 Senta Sharp Counselling is a private practice that offers online and in-person counselling and coaching to support those who are struggling with mental health, trauma, grief, and more. We take a closer look at its approach after its recognition in the Social Care Awards 2023. In recent years we have come to discover that our mental health is just as important as our physical health. Emotions are not easy to hide and learning how to regulate, process, and share them is valuable to the wellbeing of your inner world and your relationships with others. Senta Sharp Counselling was established in 2019 by Senta Sharp, who has 20 years of experience in communication and consulting in corporate settings. This together with counselling and psychotherapy training, her practice provides in-person and online counselling to individuals, couples, families, and other relationships throughout Australia. Its clients reach out for support for a wide range of issues such as mental health, trauma, grief, fertility issues, adjusting to disability, chronic pain, life transitions in relationships, career challenges, and burnout. Senta shares, “I help people develop strategies to navigate the profound effect of their issues on relationships, and build assertiveness, self-esteem, and confidence in communicating.” When life difficulties get in the way and it begins to affect one’s mental health, it may also have an effect on the relationships with those they love most; what may seem like a failing relationship could also be a warning sign that one or both people in the relationship are struggling in some way. Seeking support is the first step towards unearthing the reason behind the current challenges in a relationship. Senta Sharp Counselling works as a facilitator to get to the root of the problem and find a solution to bring positive change to its clients’ lives. In addition, it offers its consulting services to businesses, medical, and allied health professionals. Senta’s experience positions her to have the knowledge needed to guide clients who struggle with professional and personal relationships. As a consequence, it may negatively affect their success and performance, so Senta Sharp Counselling aims to provide its clients with a deeper understanding of cognitive, emotional, and behavioural issues, and assist them with ethical conduct and conflicts in order to develop ethically competent practice. Senta Sharp Counselling approaches each client differently; with psychology theories in mind, it seeks to understand the client’s thinking and behaviour. Senta explains, “The real work lies in connecting, forming a strong bond and trust, and paying close attention to what a client’s particular needs are. No two clients are alike; their life experience, personality, challenges, and mental health form a unique situation and so it requires a lot of flexibility in finding the right approach to support a client through difficult discoveries, Best Couples Counselling Service 2023 - Brisbane Jan23304 challenge unhelpful mindsets, encourage them to change, and give them space to explore freely.” In the last two years the need for counselling and psychology services has increased dramatically. Now more than ever, trauma informed care is very important. This forms a focus for Senta Sharp Counselling, so it must adapt to the common issues and topics to provide its clients with the necessary support. Senta is constantly learning through these changes and her professional development is driven through training, conversations, and reflecting with other practitioners in Australia and other parts of the world. Organisations’ recognition of the need to provide their staff with therapeutic support is growing, with an increase in demand and employees making use of support reflecting how essential it is. To which Senta says, “As a therapist, I find it very rewarding to be able to provide quality care for people who may not otherwise have easy access to therapeutic support.” Ultimately, Senta Sharp Counselling’s excellent services provide its clients with the tools needed to get back on track and work through struggles they may not be able to deal with alone. Its great work at doing so has recently been recognised within the Social Care Awards 2023 as Best Couples Counselling Service 2023 – Brisbane. Contact: Senta Sharp Company: Senta Sharp Counselling Web Address:

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