Private Healthcare Awards 2023 www.ghp-news.com ghpPrivate Healthcare Awards 2023
Global Health & Pharma’s highly anticipated Private Healthcare Awards is returning for its sixth consecutive year to once again provide the essential recognition that the Private Healthcare sector’s diligent constituents deserve! Our publication is continuing to shine a spotlight on the expert delivery of quality care by the practitioners and professionals on its front line, as well as the astounding achievements of the sector’s supporters. The Private Healthcare Awards 2023 welcomes nominations for all organisations and enterprises who facilitate this vital sector’s continuing growth and development. Global Health & Pharma understand the crucial importance of all contributors to Private Healthcare and strive to celebrate each of them. Private Healthcare Awards 2023 Sofi Parry, Senior Editor Website: www.ghp-news.com AI Global Media, Ltd. (AI) takes reasonable measures to ensure the quality of the information on this web site. However, AI will not assume any legal liability or responsibility for the accuracy, correctness or completeness of any information that is available through this web site. If errors are brought to our attention, we will try to correct them. The information available through the website and our partner publications is for your general information and use and is not intended to address any particular finance or investment requirements. In particular, the information does not constitute any form of advice or recommendation by us or any of our partner publications and is not intended to be relied upon by users in making or refraining from making any investment or financial decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the site is at your sole risk and responsibility.
Contents 4. HCA Healthcare UK: Healthcare Concierge Service of the Year - Greater London 5. MyHealthcare Clinic: Best Private Dental & Medical Care Clinic - London 6. MindBerry: Best Specialist Personal & Professional Development Platform – UK 7. Bupa: Best Global Healthcare Support Team 2023 (Group Clinical Team at Bupa) 8. Math World Inc.: Best Dangerous Insect Detection Solutions Provider 2023 9. Assured Community Care: Best Dementia Care Provider - Leicestershire 10. Resilient Wellbeing Clinic: Best Private Psychological Therapy Practice - Southeast England 11. Early Life Ultrasound Centre: Private Ultrasound Practice of the Year - South West England 12. The London Skin and Hair Clinic: Best Medical Hair Loss Dermatology Clinic - London
4 GHP Private Healthcare Awards 2023 Healthcare is becoming ever-more client centric, moulding itself to the needs of the patient, whatever they may be. As a bestin-class medical concierge service, HCA Healthcare UK (HCA UK) is accelerating this trend, while paving the way for others to follow. On the back of its well-deserved win, we spoke with HCA Healthcare UK CEO John Reay to find out more about the business and its operations. Feb23275 Healthcare Concierge Service of the Year - Greater London To really understand HCA UK, you have to know what drives it and how it has changed over time. The HCA UK Medical Concierge Service was born from the efforts of Annabelle Neame, a former staff nurse who started her own concierge service. “This service, which is transforming the healthcare experience for many people, is the brainchild of Annabelle Neame. After several years running her own business, HCA UK asked Annabelle to evaluate their international pathways and identify the problems people had accessing healthcare.” “Following her research, Annabelle started HCA UK’s Medical Concierge Service. She had the backing of senior executives and handpicked one of the best teams in the business. Their pilot study, completed with an embassy and an international medical aid organisation, was hugely successful, and thus the service was born,” John Reay begins by explaining, addressing the pillars on which The HCA UK Medical Concierge Service was developed. Ultimately, there can be no mistaking the impetus behind the company and its concierge service – patient-centricity. From the outset, John Reay made HCA UK’s core mission and goal obvious – to make sure they always puts the patient first. “At HCA UK’s Medical Concierge Centre, we put the patient at the centre of everything we do. That’s been our core value since day one. It hasn’t changed, and nor will it, because we exist to make sure patients get the best medical care when they need it most. A patient’s safety, wellbeing and treatment is our top priority.” Indeed, despite the company’s name, HCA UK operates far outside the UK’s borders to facilitate medical needs for patients. “We work with patients all over the world. Whether you’re here in the UK and want a transfer to an HCA UK hospital, or you’re in an ICU in a hospital in Kenya and need to get to an ICU here in London, we will facilitate that journey for you. We work with insurers, corporations, embassies, and people who fund their treatment themselves – no matter how you come to us, from the first touchpoint, you are our first priority.” “It’s the best team I’ve worked with and the best job I’ve ever had.” - Daniel Brice “If every member of the team can say that I’ll feel like I’ve done my job.” – Annabelle Neame While many industries are pivoting to include more client-centric processes, the healthcare industry – and HCA UK perhaps chief among them – has become a paragon of the greater paradigm shift. The company and service has made a significant mark for offering clients the best possible healthcare and, more importantly, the best possible chances of survival when its clients need it most. One sobering example of this occurred during the COVID-19 pandemic, as John explains. “During the pandemic, there were red list countries you couldn’t fly to or from if you wanted to land in London. We had a call about a very unwell patient from a rhino farm in Kenya, which was a complex medical case that was difficult to transfer because of the Covid-19 travel restrictions. The air ambulance had refuelled at some point in a country from the red list, so Stanstead wouldn’t accept the patient even as the air ambulance circled Stanstead airport. The pilot called one of our clinical nurse specialists, who got special permission for that plane to land at Stanstead. It’s no understatement to say our nurse gave the patient on board their best chance for survival that day. When no one else could’ve landed that plane at Stanstead, we did.” “The HCA UK Medical Concierge Service is one point of contact, 24 hours a day, 365 days a year. It is the only concierge service to be registered with the CQC, and has, to date, won several awards for its medical care and patient service.” But, let’s now look at the future, and how HCA UK is looking to capitalise on its significant success moving forwards. “We have so much in development. We’re all very excited about the corporate memberships we’ll be offering to clients very soon, so their employees will be able to access care from anywhere in the world. To date, we’ve coordinated transfers from over 60 countries, which is a huge achievement. We’re also continually working to build new relationships with embassies we haven’t worked with before. We’re so excited for 2023. It’s going to be all about growth. We’re a start-up within a much larger organisation, so we’re entering our scale-up phase,” John concludes. Company: HCA Healthcare UK Website: https://www.hcahealthcare.co.uk Telephone: 020 7079 4344
5 GHP Private Healthcare Awards 2023 ealthcare is becoming more personalised, more patientcentric, more individualised – moving away from cookie cutter solutions. After all, no patient will be the same, so their care shouldn’t be either. MyHealthcare Clinic has truly embodied that approach through its services, as Dr Akash explains from the outset. “We are proud to provide instant access to medical or dental appointments where a patient’s need for immediate care may otherwise be constrained with prolonged waiting periods or delays. Additionally, although we are a private healthcare provider, we offer affordable, transparent pricing to cater to the needs of individuals and families. Our staff are passionate, driven individuals who share our collective goal of providing exceptional healthcare to all our patients, this means the interaction that our patient has – whether from our front of house team, dedicated Patient Support Department or expert clinicians, will always reflect this goal.” Ultimately, healthcare is a crucial part of society, but it is also a service that few have optimal access to. There’s room for improvement across the board – and that’s what drives MyHealthcare Clinic, to achieve that improvement. But, let’s focus on what truly makes the clinic unique, and that’s its ability to offer a variety of services all under one roof, as Dr Akash moves on to discuss. “We remain resolute in offering exceptional healthcare to all our patients and providing access to patients when they need it most, which is why we are proud of our unique patient-centric model that allows patients to be seen by either a GP, dentist, or specialist all in one clinic. This eliminates the need for patients to move in between clinics when they need different treatments from different clinicians, but rather to access all services under one roof. This unique model distinguishes us as a leading healthcare provider that not only gives patients instant access to highly specialised and professional care (with the added advantage of access to same-day appointments), but also with the convenience of multiple locations across London that are close to major transport modes.” “We strive to offer unparalleled level of care and always ensure that our patients are treated with respect, kindness, and compassion.” While public services should be applauded for their considerable work, it’s becoming clear that additional support is needed to best serve those that require the best medical care, whenever they are in need of it. After all, it’s often not possible to get same-day appointments due to demand, but that is something MyHealthcare Clinic offers 6 days a week, as Dr Akash moves on to discuss in more detail. “MyHealthcare Clinic is proud to provide access to patients 6 days a week with early access, late appointments or sameday appointments, thereby eliminating lengthy waiting periods. “We understand that patients often need immediate access to professional, trusted and reliable care when they need it most. In addition, we offer virtual or telephonic consultations for patients who are on the go, travelling, or not able to attend face-to-face appointments, which means patients receive continuity of care, no matter where they are. By providing this level of access and flexibility, MyHealthcare Clinic seeks to provide the highest quality health care experience to our patients.” Healthcare needs constant innovation and development, and in this respect, MyHealthcare Clinic is matching its pace step for step. In the years since the start of the COVID-19 pandemic, technology and digitisation has been a crucial accelerator of patient-centric care – and this is where MyHealthcare Clinic’s future also lies, as Dr Akash concludes. “MyHealthcare is constantly researching how technology and innovation can help provide patients with better care – whether through virtual consultations to help accommodate patients who can’t always travel to a clinic, or by scaling technology for more convenient booking options through app development, or by adding key clinical treatments to help patients with access to other medical, dental or specialist services.” “By creating these innovative solutions, MyHealthcare bridges the gap between traditional health care and modern technological advances, allowing patients to access affordable, quality care from the comfort of their own homes.” Company: MyHealthcare Clinic Name: Dr Akash Patel, Medical Director Email: [email protected] Web Address: www.myhealthcareclinic.com Address: 5-11 Vanston Place, Fulham SW6 1AY Telephone: 0207 099 5555 H Feb23142 Best Private Dental & Medical Care Clinic - London MyHealthcare Clinic is a doctor-led healthcare provider that provides personalised medical, dental and specialist care under one roof. We spoke with Medical Director, Dr Akash Patel, to find out why the clinic so deserves the title of ‘Best Private Dental & Medical Care Clinic’ in London.
6 GHP Private Healthcare Awards 2023 MindBerry helps employees reach their full potential through specialist mental health support, therapy, counselling and wellness coaching. Through our online portal we offer personalised solutions to each individual, helping them connect with the right professional in real time, using our purpose-built technology. The individual gets to choose who they would like to work with and when. It is a service used by both professional healthcare providers and their customers who might be individuals or entire organisations. Best Specialist Personal & Professional Development Platform – UK indBerry is a technology platform designed to connect people with qualified and experienced mental health professionals at anytime, anywhere. It provides one-toone support to help a person work towards becoming their best self, making them happier and more resilient in their everyday lives. This might entail developing robust new mental skills to help one thrive at work or within a personal relationship. Or it might involve working on the fundamentals of one’s mental health. MindBerry has over 150 qualified and experienced mental health professionals and qualified coaches standing by to help at any point. They might be cognitive behavioural therapists, psychotherapists or life coaches. The platform makes it easy for people to find and connect with the perfect professional for them. MindBerry is used very effectively for work purposes. It helps organisations to support their staff with wellbeing and mental health issues. This helps to create a much more supportive culture within an organisation. Mindful employers and organisations can really help improve a workplace for everyone, as well as helping to improve productivity and employee retention. And it’s so easy, with sessions taking place online via MindBerry’s video/audio and direct messaging technology. Poor wellbeing and mental health can really cost an organisation. It might be through deficient relations with colleagues or clients. It might be through a loss of motivation and commitment. MindBerry puts the average cost of poor mental health at work at an astronomical £1,481 per employee. It also causes 19 million workdays to be lost. It is clear how this can have a detrimental effect on an organisation. MindBerry understands how each organisation is different with its own challenges. It believes wholeheartedly in fostering close relationships throughout an organisation. This is inclusive of HR and management, in order to provide the best support to everyone. The founders and team behind MindBerry are a well-qualified and experienced bunch. Managing Director Hugo Phillips is a board level executive who’s worked in health services, health tech, marketing and financial services to name but a few. Over the course of his career, he’s become increasingly aware of the need to address mental health issues, and the importance of supporting individuals in the workplace if companies are to thrive. Sandra de Monte is the Head of Client Relations, and Founder of MindBerry. As a UK qualified Integrative Psychotherapist and certified online counsellor, she founded MindBerry in 2016. Sandra has previously delivered successful mental health wellbeing workshops for large companies such as Google, Thunes, and eBay. Head of Operations Christian Mogele also helped to found the company in 2016, whilst studying for his master’s degree. He is an Oxford graduate in psychology and holds a postgraduate certificate in psychodynamic counselling. He also has a background working for the NHS in mental health, something which continues to inform MindBerry’s ongoing development. Aside from helping persons seeking coaching and therapy services, MindBerry is also there to help professional clients to expand and grow their practice. To this end MindBerry can help therapists and coaches build a profile on the website that lets potential clients know all about their specialities. The company offers a comprehensive set of practice management tools and can help professional clients in ways such as managing bookings and payments. It also helps members to build a professional profile that ranks high in search results. MindBerry also guides clients on how to host their sessions via the online communication portal supporting direct messaging, audio and video. MindBerry is the winner of Best Specialist Personal & Professional Development Platform – UK. Its wealth of experience and professionally qualified team input informs the platform it runs magnificently. It all combines to provide a superlative, awardwinning service for both professionals and individual customers. Contact: Hugo Phillips Company: MindBerry Group Email: [email protected] Web Address: mind-berry.com M Feb23045
7 GHP Private Healthcare Awards 2023 Bupa doesn’t really need an introduction. After all, it’s known around the world for delivering exceptional healthcare services. With that in mind, there were few alternatives when it came to recognition as ‘Best Global Healthcare Support Team’. We spoke with the Group Clinical team at Bupa to find out more about their work and achievements. Over its 75 years, Bupa has grown beyond the UK to include businesses across Europe, APAC region, Middle East, South America, the USA and Ireland. Today, its presence is undisputable, and its expertise has helped thousands. As an integral part of Bupa, the Group Clinical Team is a “central function” which supports Bupa’s global workforce. The Group Clinical team brings together clinical, academic, commercial and communication expertise under the leadership of the Chief Medical Officer, Dr Paula Franklin. The team aims to promote Bupa as a healthcare leader, showcasing the expertise of their global clinic community and supporting quality care for healthier people and a healthier planet. “As a global healthcare company, we’ve been looking after people’s health for over 75 years. Our purpose is helping people live longer, healthier, happier lives and making a better world. We strive to live our purpose every day. It guides our thinking, our decisions and our impact on people and society. It’s becoming clearer that to look after people’s health, we also need to look after the health of our planet. The Group Clinical team drives action and insight to accelerate Bupa’s transition towards sustainable healthcare and establish Bupa as a thought leader on the intersect of people and planet health.” You can quite easily imagine the Group Clinical Team as an accelerator and driver of innovation and development, acting through Bupa to extend its reach and deliver services where they are vitally needed. “Group Clinical are a team of healthcare professionals and communicators who are committed to promoting and supporting the strength and depth of Bupa’s healthcare expertise. We support Bupa’s global clinical community through the development of strategic and informative healthcare projects and promotional activities.” This support can be seen through services such as Clinical Evidence and Clinical Horizon Scanning. Bupa is a trusted voice in healthcare quality and delivers safe, effective and evidence-informed care. The team provides credible healthcare intelligence to the global Bupa businesses. They collate and produce information on significant external healthcare developments through regular monitoring, analysis trends, deep dives, and reports. This work equips Bupa teams with high-quality, easy-to-understand and future-facing information that informs business decisions. “We recognise that we have a responsibility to our planet. There is an environmental impact of delivering healthcare and we are taking action to reduce that impact. Group Clinical take an active role in highlighting how people’s health is impacted by the health of the planet. We champion Bupa’s sustainable healthcare transformation and collaborate with others to innovate and change the healthcare sector, so it delivers the best outcomes for patients in a sustainable way. We promote awareness about the importance and urgency of more sustainable healthcare delivery across internal and external platforms including Sanitas ‘Healthy Cities’ events and at COP27.” “Bupa is committed to delivering strong performance, transformation and becoming the world’s most customer-centric healthcare company. Group Clinical are an integral function in promoting Bupa’s voice as a healthcare leader and driving quality care.” In regard to the future, and specifically 2023, Bupa’s Group Clinical Team is spearheading Health Leader Summits in the UK, Poland, and Australia. “The Summits convene Bupa’s global clinical leaders to share best practice, discuss and debate healthcare challenges and opportunities and showcase local success stories in care and services. The first Summit in February 2023 was a huge success, with 130 attendees and 40 opportunities identified to improve customer care at Bupa. We’re also launching our first ever Bupa Healthcare Symposium, bringing together internal and external international leaders to discuss the challenges and opportunities facing healthcare.” Company Name: Bupa Contact Name: Laura Gravelle, Senior Healthcare Planning Manager Address: Bupa, 1 Angel Ct, London EC2R 7HJ Web Address: bupa.com Contact Email: [email protected] Telephone Number: 07956106941 Best Global Healthcare Support Team – Group Clinical Team at Bupa Jan23729 “Group Clinical will continue to support Bupa’s global clinical community through the development of strategic and informative healthcare projects and promotional activities.”
8 GHP Private Healthcare Awards 2023 Advancements in healthcare are happening every day – crucial developments that inch the industry ever forward. In this space, HunterG is a device that detects spiders and scorpions – among other insects – to ensure the safety of the user. We spoke with Tigran Grigoryan, Founder and CEO, to find out more on the back of the company’s success in the programme. Arachnophobia is one of the most common fears around the world, afflicting literally millions – if not billions – of people. It can also be one of the most debilitating, depending on where you live. HunterG then offers incredible peace of mind for those who do suffer with a fear of spiders or scorpions, as Tigran explains in more detail. “We are a team of enthusiasts who began to turn ideas that came from everyday life into reality. Our core values first of all are health and safety, especially of children. In 2012, a scorpion was found next to my son’s cradle on the 4th floor, away from sight. So, the team decided to find a solution to the problems of arachnophobia and the danger of spiders and scorpions to children – HunterG was born from that effort. “HunterG is a device, which detects spiders and scorpions, localizes with laser and calls for help with alarm. HunterG is absolutely safe, as it doesn’t transmit or capture any signals (WiFi, ultrasound, electromagnetic). “There are millions of people with the phobia against spider and scorpion, they can live without anxiety when HunterG is around.” Ultimately, Tigran and the team at HunterG understand that the future of healthcare relies on the innovative implementation of technology to reinforce and support healthcare developments. HunterG is one such development that firstly, looks to make a true difference in people’s lives, and secondly, is showcasing the true possibilities for future integration and synergy between these two industries. “We believe that great things can be achieved in healthcare and safety by using Artificial Intelligence solutions with combination of well-designed hardware. At this moment we are working only on HunterG, which is for healthcare and safety of the people and their families. Also we are designing many variations of the initial device to take care about other worries of the people.” It bears mentioning that the entire team behind HunterG are driven by this thirst for innovation and success, passionate about the goals and mission of the greater company. “We have the strongest technical team, the strongest will to achieve goals, so the main and seemingly insurmountable difficulty for us was the lack of initial investment, but we were able to succeed thanks to the first two aspects mentioned. As a rule, I try to look for my own enthusiasm in potential team members. Their contribution to the overall success is very large and undeniable. The team, at the end of the day, will be the key to achieving stability and recognition in the market as we look towards announcing our next product.” Company Name: Math World Inc. Contact Name: Tigran Grigoryan, Founder and CEO Address: 651 N Broad St, Suite 201 Middletown, DE 19709, United States Web Address: www.hunterg.ai Contact Email: [email protected] Telephone Number: +37455867717 Best Dangerous Insect Detection Solutions Provider 2023 Jan23724
9 GHP Private Healthcare Awards 2023 Dementia is debilitating, leaving someone vulnerable and, often a shadow of their former selves.To maintain dignity, they require the best possible care, along with an understanding of how to give people their personhood back, in whatever capacity that is possible. Assured Community Care certainly fulfils that criterion, and much more. We spoke with Executive Director Bhupinder Dhaliwal to find out more. Best Dementia Care Provider - Leicestershire private care provider in Melton Mowbray, Assured Community Care offers a variety of services across the town and surrounding villages. Working closely with the local council, alongside third-party providers, the company endeavours to provide the best possible care, whatever the service user needs. “Assured Community Care works with a number of different service users, and they all have different health care issues, so the company is always busy in order to ensure the best and correct care is delivered at all times. What makes Assured Community Care a success is the core values we all follow and share as a team and these are: Trust, Professionalism, Caring, Teamwork, Respect and Integrity these values are important for the company as these values build the foundation of greatness,” Bhupinder explains in more detail. While the team cater to a variety of needs, Assured Community Care has become known for its specialised dementia care, where it has excelled, as Bhupinder moves on to discuss. “Most of our service users that we deliver care to are diagnosed with dementia, this kind of diagnosis is always difficult to understand but in order to understand the service user you are dealing with I think it’s important to understand there family and how they cope on a day to day basis, and from there Assured Community Care believe a bespoke care plan can be put together to ensure good care is delivered and also to ensure the right staff are put in place, Also Assured Community Care believe when putting a care plan together it’s a journey taken not just with the service user but also the family so the company have a portal set up where family members can log into and check the progress of their loved one so they are always involved at all times.” Of course, the industry as a whole has been undergoing some challenges since the COVID-19 pandemic, namely in terms of recruitment and bringing on new talent that reflect the values of the company. For Bhupinder, it’s crucial the you ensure that the team remain passionate and engaged with the core beliefs and goals of the company. “All companies have challenges with recruitment currently. At the start of the company it was difficult to recruit, but one aspect where Assured Community Care has thrived with is what we offer all our staff members, which is not just the hourly rate but it’s our company perks such as employee of the month awards, I believe you really need to appreciate the staff members and the amount of effort they put in to deliver that personal 1 to 1 care. As a director, I also go out to deliver care this allows me to understand all care needs and what each staff member puts into Assured Community Care, A little thank you goes along way. “All our team members are vetted, and trained to high standards and the one thing we ensure all team members go through is our induction program as this allows all team members to understand the company and the values that we are so proud of, and all the on-going training and refresher programs this shows the team members how the company invest in them to ensure the best comes out of them when delivering high quality care at all times, our current team members are like family and we all work together and support one another.” With these values firmly in place, Assured Community Care is sure to thrive as it moves on to the future. Company Name: Assured Community Care Contact Name: Bhupinder Dhaliwal, Executive Director Address: Assured Community Care, Pera Business Park, Nottingham Road, Melton Mowbray, LE13 0PB Web Address: www.assuredcommunitycare.co.uk Contact Email: [email protected] Telephone Number: 07437343925 A Jan23634 “Assured Community Care are growing from strength to strength and the future is to grow the service and branch out into other towns and share the vision and values with other communities and to keep on delivering high standards of care.” - Bhupinder Dhaliwal, Executive Director
10 GHP Private Healthcare Awards 2023 Resilient Wellbeing Clinic is a private psychology practice that provides the highest standards of psychological therapy, both in person and online. Following the clinic’s recognition in the programme, we spoke with Clinical Director Dr Norma Scevoli to find out how the team deliver this exceptional degree of care. Best Private Psychological Therapy Practice - Southeast England Resilient Wellbeing Clinic was established to provide easy access to gold-standard psychological services.” The COVID-19 pandemic acted as a catalyst for people to start taking their mental health needs seriously. Of course, this has put a strain on public services due to increased demand – and private options are becoming more popular as a result. In this market, Resilient Wellbeing Clinic has firmly established itself as a standout, known for delivering exceptional care to its clients, as Dr Scevoli explains in more detail. “We work with London and all over the UK, offering online therapy. In fact, with the introduction of the hybrid working model and the changes in habits and lifestyles brought by the COVID-19 pandemic, we noticed a significantly higher request for online therapy compared to pre-pandemic trends, so we adapted our service to the new demands and invested in creating a hassle-free, easy to use online therapy option, which became popular very quickly, where our clients can receive their therapy session in the comfort of their home. This is always part of our attempt to provide a gold-standard service to cater for our client’s needs and preferences. “Our mission is to support each individual through their unique therapeutic journey, providing our clients with a unique experience of care and professionalism. The work of all our team is grounded in evidence-based practice and mirrors our core values: Compassion, Integrity, Connection, Competence and Resilience.” It, perhaps, goes without saying that Resilient Wellbeing Clinic spends considerable resources ensuring that the client journey through their therapy remains seamless and considerate. As Dr Scevoli states succinctly, “we care” – and that is evident throughout the clinic, in every department and member of the team. “We invest a lot of time and resources into ensuring that our clients have easy access to the highest standard of therapy, and human care. We care, and our clients perceive this in all aspects of our work with them. Our clientele is mainly adult clients from all walks of life, from professionals with demanding jobs at all levels, from junior level to senior managers, directors of influential companies, to students, homemakers, self-employed, entrepreneurs, other medical professionals, teachers, older adults in their retirement and so many more. “We believe that our person-centred approach to clinical work and admin, combined with the highest level of professionalism, a compassionate and human way of being with others, years of clinical practice, and thorough academic knowledge, distinguishes us from other psychological services.” Person-centred care is the foundation of Resilient Wellbeing Clinic, setting the stage for its services, and defining every aspect of the clinic. That, ultimately, is where it has thrived, dictating its actions and pursuits as it moves ever forwards. “We are proud of the service we offer to both our clients as well as our practitioners. We not only place our clients at the centre of the work but also our therapists. In fact, to our clients, we offer a 360-degree service, from compassionate, professional, evidence-based clinical practice to a dedicated and responsive admin team ready to help with any issues or requests they may have at any time,” Dr Scevoli adds. As for the future? Resilient Wellbeing Clinic have always endeavoured to remain agile and dynamic regarding its services and approach. Improvement and development are a constant force within the team, as Dr Scevoli concludes. “We are constantly thinking about how we can improve the services we offer and what other services we can provide. We are currently working on new ideas and are always very open to supporting and developing any projects our team members are interested in undertaking and taking in their input.” Company: Resilient Wellbeing Clinic Name: Dr Scevoli, Clinical Director Email: [email protected] Web Address: https://resilientwellbeingclinic.com Address: Office 112, 165 Highlands House, The Broadway SN19 1NE Telephone: 07519298296 “ Jan23562
11 GHP Private Healthcare Awards 2023 Early Life Ultrasound Centre has endeavoured to deliver exceptional and compassionate services for soon to be parents. Following its deserved recognition in the programme, we spoke with Clinic Manager Chrissie Cooper to find out how it has cultivated a near peerless reputation in the sphere. Ultrasound clinics tend to fly under the radar in the greater healthcare and medical space – understandable in some respects due to the nature of the work. But, there are some extraordinary experts and organisation in the sphere, driving the ultrasound sphere ever forwards. Early Life Ultrasound Centre certainly fits this mould, with services that have become distinguished through the team’s collective efforts. Chrissie begins by discussing how the centre goes above and beyond in terms of training newcomers to the company. “It takes a bit more to be a Sonographer at Early Life Ultrasound Centre. Our Sonographer’s undergo extra counselling training on top of their existing medical ultrasound qualifications. Empathy, Kindness and Compassion are key qualities that you can expect from our staff. It also helps when staff have already walked the parenting journey with its trials and tribulations and have an understanding of the emotions at this precious time. “Our aim is to enable parents to have access to ultrasound services throughout their pregnancy without having to be referred. Our services are designed to fit around your all-important routine scans. We offer Early Pregnancy Reassurance Scans from seven weeks, Gender Scans from 15 weeks four days, and 3D & 4D scans that include well-being and growth checks, should you need some extra reassurance in the third trimester.” Working hand in hand with the expertise and compassion of the team is the clinic itself, which has been designed from the outset to encourage peace of mind, as Chrissie continues. “We have created a quiet and calming environment that is achieved by widening the times between our appointments instead of cramming as many appointments into a clinic session. This offers you the chance to see your baby with your family, or perhaps just on your own giving you time to enjoy the experience. It also means that you have the opportunity to ask questions look through your images together in the privacy of the scan room.” “As soon as you step through the door of the Early Life Ultrasound Centre you can expect to be greeted with a welcoming, calming spa-like atmosphere.” With this in mind, the future of the centre remains one of growth and in developing upon the success the team have achieved. Private Ultrasound Practice of the Year - South West England Jan23559 Key to this is the newly refurbished centre that looks to define 2023 and beyond, as Chrissie concludes in her closing comments. “The new location is absolutely beautiful. We have taken a lot of care that our clinic is an extra special place to visit as we feel that the surroundings add to the whole experience. Our premises is newly refurbished and tastefully decorated in keeping with the Regency building that is our new home. We have created a calming atmosphere that offers privacy and feels more like a hotel than what is traditionally thought of as a clinic but, at the same time, is fit for work of a clinical nature.” Company Name: Early Life Ultrasound Centre Contact Name: Chrissie Cooper, Clinic Manager Address: 16 Ormond Terrace, Regents Street, Cheltenham, Gloucestershire, GL50 1HR Web Address: www.earlylife.co/uk Contact Email: [email protected] Telephone Number: 01242300810
12 GHP Private Healthcare Awards 2023 The London Skin and Hair Clinic is comprised of many moving parts, working seamlessly together to deliver best in class healthcare services for all those who enter its doors. Recognised once again in the Private Healthcare Awards, we took a closer look at the clinic to see how it continues to drive innovation in the industry. There are few clinics, at least in the UK if not beyond its borders, who have made more of an impact in regard to skin and hair treatment than The London Skin and Hair Clinic. Based out of London, it has become a centre of excellence and a pacesetter in the industry. Headed by Dr Martin Wade, Dr Nicola Clayton, and Dr Manjit Kaur, the centre’s hair loss clinic remains a leader in the space, with few better alternatives for those looking for comprehensive and expert-driven treatments. “These Dermatologists are all members of the British Association of Dermatology British Hair and Nail Society. The clinic utilises clinical photography with the Canfield system to track progress against treatment and a full range of treatment programs including oral and topical treatment, steroid injections and DCP treatment.” Indeed, the team has a strong history of successful treatments for numerous hair and scalp conditions such as, Alopecia Areata, excessive dandruff, Lichen Planopilaris, Tinea Capitis, and Folliculitis, among many others. Ultimately, it would be no exaggeration to state that, whatever a patient’s condition, the team at The London Skin and Hair Clinic are able to help. Crucially, the team are adept at treating the underlying cause of the condition, rather than the symptoms – which only results in temporary relief with a poor long-term prognosis. While many clinics claim to follow similar procedures, The London Skin and Hair Clinic’s team has curated a reputation based solely around achieving long-term results, which has – in turn – led to a peerless reputation and numerous industry-leading accolades. “Our values are defined by professionalism, ethical conduct, collaboration, openness, and empathy.” So, let’s talk for a moment about those treatments. Hair loss is an area of the healthcare landscape which is seeing significant developments over the last decade, and The London Skin and Hair Clinic makes sure that it follows best practices to exceed all expectations. These treatments include platelet rich plasma (PRP) for hair loss, steroid injections to promote growth, and, of particular note, JAK Inhibitor Tofacitinib, which is a new treatment for Alopecia Areata. Ultimately, regardless of a patient’s condition, The London Skin and Hair Clinic is able to deliver world-leading treatments with world-leading expert supervision. Company: The London Skin and Hair Clinic Address: 233 High Holborn, London WC1V 7DN Website: https://www.thelondonskinandhairclinic.com/ Best Medical Hair Loss Dermatology Clinic - London Jan23491
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